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PsychoG33K
19 Posts
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2881
July 21st, 2021 15:00
x17 R1, CPU throttling at stock settings
Typically when I see 1 core 20 degrees hotter than the other cores, usually that means the Thermal Paste was not applied correctly or the heatsink is not sitting properly on it. I made the mistake of contacting Dell Support and received canned responses that gaming computers get hot. Uhhh... yea. It will pass the basic hardware tests as well. But... something is wrong here and I was wondering what others are experiencing?
What is the point of buying an i9 processor that can be overclocked when it cannot even run well at stock settings. I can undervolt up to .60, but that still does not help... Core 5 pegs out at 100 degrees even with medium load.
Thoughts?
2200
1
Posted July 31st, 2021 17:00
To compliment my last post, here's how my temperatures look at stock settings after running the Intel XTU Benchmark.
2195
0
Posted July 31st, 2021 22:00
You need to repaste the entire chip! Use this paste https://www.amazon.com/Cooler-Master-Performance-Thermal-Paste/dp/B0009PTBZ6
it kept my 130w Xeon X5690 at 4.6Ghz stable. And also my 4710HQ at 5Ghz.
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!
Denny_S87
1 Rookie
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6 Posts
2228
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Posted July 30th, 2021 06:00
I pretty much have the same issue. Same x17, same i9-11980HK. I bought this laptop after seeing a review where the 11800H in the same model didn't throttle and thought I could just downclock the 11980HK a bit in case it hits 100°C. But it turns out that it can't even hold the stock settings of the 11800H, which is an all core turbo of 4.6GHz.
My previous laptop was an AW 15 R3 with an i7-7820HK that had the same exact issue. I ended up repasting the device, which brought it down by a whooping 10°C. Seriously though, if you're paying this kind of price tag for a laptop then you should expect it to work properly out of the box.