UNSOLVED

crp0499

updated

11 years ago

C

crp0499

1 Rookie

•

11 Posts

0

16887

June 24th, 2015 05:00

C10le, Server 2012, RDP, spanning monitors

C10le, Server 2012, RDP, spanning monitors

We have a server 2012 hosting several VMs. These VMs run Win 7 and we use a C10le to connect to them.

Each C10le has the dual monitor cable and we have two monitors.

When booting, the boot spans across the two monitors equally, but when we RDP to the Win 7 VMs, the best we can do is mirror the displays.

Can anyone tell me what I'm missing on making the Win 7 VM span the two monitors?

Thanks

Cliff

  • Rmontalvo1

    623 Posts

    1517

    0

    Posted June 24th, 2015 05:00

    Cliff,
    We do care about our customers, but keep in mind that this is a Community Forum and not the official Wyse Technical Support site. If you need technical assistance, please visit our Self-Service center at www.wyse.com/kb or contact or Technical Support phone line at 1-800-800-9972.

    Thank you for sharing your comments and solutions.

     


    Roger Montalvo 
    Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB
    Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums
    [SIGPIC][/SIGPIC]

  • crp0499

    1 Rookie

    •

    11 Posts

    1517

    0

    Posted June 24th, 2015 05:00

    Answer to spanning desktop with the Wyse C10Le connecting to Hyper-V VMs

    This is seriously the worst forum I've encountered in 25 years in IT. Wyse really could give a rats a** about their customers.

    To span a desktop across two monitors using the Wyse C10Le:

    You need the video Y-cable for the Wyse thin clients.

    Connect both monitors to the Wyse.

    Boot the device.

    Go into the settings for the RDP session.

    Put a check mark in the Console option to connect to the console session.

    When you do, and when you look at the Display settings, there will be two monitors showing. You can take it from there.

    Cliff

  • crp0499

    1 Rookie

    •

    11 Posts

    1517

    0

    Posted June 24th, 2015 05:00

    Tried that...

    I tried that…TWICE. to register is the most complex, convoluted, cumbersome and troublesome registration process I've ever seen. It's like Wyse WANTS people to get frustrated and NOT register to use the support site. Once I did get in, my question was posted for 97 days before I just stopped checking to see if anyone would answer it.

    Now we find ourselves trying to roll out 112 of the C10Le's and we can get not one iota of support for what should be a simple solution. I'm tempted to tell the customer, a home health agency, that Wyse is *** and we need to find another solution.

    The thing is, the Wyse rep for thin clients is good. I don't see it. Why should it be this difficult to get support? To find answers? To talk to a person?

    As a consultant, I just can't in good conscience recommend this product to anyone. The support behind the hardware is just tragic.