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March 7th, 2011 02:00
Product Key for Office 2007 Vista doesn't work
I've entered this a number of times and it doesn't work. The suite came preloaded with my Dell XPS. Unfortunately my wife ignored and used 25 times before locking out to the unregistered 'light' version.
The code is on a sticker on the bottom of the laptop, but does not work. I don't have the CD to re-run an install, is there anything I can do? Can I get a new Product Key from Dell?
fireberd
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Posted March 7th, 2011 03:00
The code for Office is NOT on the bottom of the laptop. If you got (and paid) a full version of Office you should have received the reinstall disc(s) and a separate key code for Office.
Are you sure you didn't get the "trial" version that comes with many new PC's? That will let you use it "x" times and this sounds like what you have. With the Trial version you have to "upgrade" (pay) to the full version and Microsoft will send you a product key.
However, if this is on a Vista system, it's too late to do anything, as Dell will only replace missing software and product keys during the first 30 days.