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dclegg

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18 years ago

D

dclegg

4 Posts

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2055

August 3rd, 2008 20:00

No Vista COA with Studio 1535

I recently received my new Studio 1535, which came preloaded with Vista Home Premium 32 bit (more on that later ;-)). The sleeve for the Vista DVD that came with it states that there should be a Microsoft Certificate of Authenticity sticker somewhere on the laptop, but there doesn't seem to be one on my machine. Is this an omission from Dell, or is it SOP to not include these now? And if it is missing, should I be contacting Dell to get one sent to me, or should it not really be an issue?

 

As for the 32 bit version of Vista that shipped, there was no way at the time of purchase to opt for Vista x64 instead. Is there a legal and inexpensive way to have my copy of Vista upgraded to the x64 version, or am I stuck with having to fork out the standard Vista upgrade price?

  • MG

    Mary G

    6 Operator

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    20095 Posts

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    Posted August 3rd, 2008 22:00

    Check the bottom of the laptop for the small sticker. If you find it make copies of the key for safekeeping. If you don't find it, contact Dell. It also might be on the vista disk packaging. Dell doesn't supply the 64 bit version, but some posters have reported that Microsoft will send it on request. The 64 bit version is really better for desktops with heavy duty hardware, not laptops, especially not the budget models like Studio. You might not be able to get the necessary mobile or other drivers for 64 bit. In any case, do not change the OS until you know the computer works fine.
  • H

    Hydralisk00222

    2 Intern

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    2440 Posts

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    Posted August 4th, 2008 13:00

    @dclegg wrote:

    As for the 32 bit version of Vista that shipped, there was no way at the time of purchase to opt for Vista x64 instead. Is there a legal and inexpensive way to have my copy of Vista upgraded to the x64 version, or am I stuck with having to fork out the standard Vista upgrade price?

    Since you have Home Premium, you need to buy a x64 copy. You don't get free ones.

  • D

    DRTJ

    1 Message

    128

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    Posted August 13th, 2008 18:00

    The COA and the Product Key Sticker may not be found on the undersurface of the laptop. 

    I found mine stuck inside in the battery compartment. You'l have to remove the battery for that. 

    Message Edited by DRTJ on 08-18-2008 02:21 PM

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