Try removing that update and rebooting the system -- if that doesn't solve the problem, you'll find the instructions you need in the section on removing the palmrest assembly (which contains the touchpad).
One last thing you can try is powering off, unplugging the system and removing the base cover and disconnecting the main battery from the system board. Hold the power button for 30 sec, reassemble and test again.
More than that and yes, a hardware repair is needed.
ejn63
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Posted October 11th, 2024 16:48
You'll need to check the cable connection between the touchpad and mainboard -- service manual linked below.
https://www.dell.com/support/home/en-us/product-support/product/vostro-15-7510-laptop/docs