Dump McAfee and switch over to either AVG Free or Avast.  they are both free and don't use up your memory like McAfee and Norton will.

 

Dave  :robotvery-happy:

I agree with Dave. Most of the users on this Virus/Spyware board don't recommend McAfee. It is actually worse than a virus. I've had many problems with it and I wouldn't recommend it for anyone. I use AVG Free Anti Virus and it works great.

To register and activate your McAfee account, you need to create a NEW login that is different from your software registration..  Go to the McAfee support page and click "my account."  This is an unnecessary complication needed to use McAfee software.  It will work OK if you do this.  For what it is worth, McAfee has one of the best virus detection moules.  I dumped McAfee when my subscription ended.  I believe that the free versions of firewalls and virus protection are somewhat less flexible than the subscription versions of the same software.

I have encountered this same problem as mentioned by the original post in this thread.

 

When I go to ''fix'' or update, I am told to register my program (I have not yet registered), when I follow the link to register McAfee, I am told I am already registered!!! Go Figure.

 

I contacted Dell Support and I was told to either wait for the patch from McAfee or uninstall and re-install the software.  I have elected to wait.

 

When I placed my order, I asked my salesguy Derrick to include PCCillin not McAfee (It is availableon Large-Biz Site)

I was told I had to take McAfee (I thought Dell builds PCs the way we order them?)

 

I have since placed a complaint with Dell Customer Care to see if they could assist me to get PCCillin.  and waiting.

 

Here's what McAfee says on their site:

 

Announcement

A recent McAfee product update, pushed on Monday, July 30th to a small group of North American customers has resulted in an erroneous message on SecurityCenter, telling some customers they are 'not protected'. Due to an internal update issue, unrelated to your protection status, the 'Fix' button brings up an error notification. Despite this SecurityCenter messaging, you are fully protected. The McAfee Engineering team is working on a patch to address this issue now. However, to immediately fix this messaging issue, you may follow these steps to uninstall and reinstall the McAfee products.

 

Peace