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agj_h

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11 years ago

A

agj_h

16 Posts

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47658

July 23rd, 2015 21:00

venue 8 7840. Unfortunately bootupdater 10 has stopped

Hi,

completed the update to 5.1 the other day and all appeared to go smoothly until the final reboot where it hung on the intel inside splash screen for quite a long time but then eventually moved on to starting up properly. 

However, whenever I restart now I get the error "Unfortunately bootupdater 10 has stopped". 

I can click ok to this and there doesn't seem to be any other impact other than the annoying message coming up on restart.  I confirmed tablet shows OS as 5.1

Has anyone else had this and is this anything to be concerned about (I'm not too fussed if it is really not going to affect anything going forward).   Would a reload of the update have a chance at fixing this? 

Thanks,

  • Asphyx

    15 Posts

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    Posted July 24th, 2015 02:00

    Hi,

    it's the same here. The message "Unfortunately bootupdater 10 has stopped" appears after each reboot. Looks like a bug to me.

    P.S. I don't think yout tablet was hung on the final reboot. It probably had to encrypt the internal flash storage and re-optimize all installed apps. That takes some time.

  • agj_h

    16 Posts

    836

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    Posted July 24th, 2015 08:00

    Thanks.  Somehow nice to know I'm not the only one.........

  • rgjmark

    2 Posts

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    Posted July 26th, 2015 05:00

    Same problem here. 

    I tried going into the recovery system and doing a reformat of the cache, but nothing changed. Also tried looking for the problem app under System, Apps, but again, did not find anything that would help.

     

  • 836

    1

    Posted July 27th, 2015 00:00

    Same issue here after 5.1 update. Also continue to have random moments where screen becomes unresponsive and system appears frozen until it catches up running through each unregistered touch or button press in rapid succession. Began with 5.0.1...

  • Asphyx

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    Posted July 28th, 2015 03:00

    I've got the tablet since a few days and first thing I did was the update to 5.1. Now after using it for some time the tablet feels not as smooth as it should be with that hardware.

    While the Chrome browser scrolls fine, other apps don't. For example the Play Store is stuttering a bit while scrolling. Do you experience the same with 5.1? What about 4.4 and 5.0?

    Somehow the 5.1 release feels like a beta release to me.

  • 836

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    Posted July 28th, 2015 05:00

    I don't recall having stuttering or slowdowns with Kit Kat, but definitely have experienced them intermittently with each Lollipop version. Part of me suspects the Dell proprietary apps may be the culprit -- I've had the most problems with the Maxx Audio service. I'd be interested, for comparison's sake, to find out if people who've flashed custom roms or stock Android on the 7840 see the same issues.

  • Asphyx

    15 Posts

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    Posted July 28th, 2015 06:00

    As far as I know there are no custom ROMs available for the 7840. Probably also because of the Intel x86 hardware.

  • julianh72

    3 Posts

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    Posted July 30th, 2015 22:00

    I purchased a Dell Venue 8 7840 a few days ago, and on first boot-up it found the 5.1 update, which I installed. I had virtually no experience with running under 4.4, but I also get the "Unfortunately bootupdater 10 has stopped" message on each reboot.

    In all other respects, the tablet is working wonderfully, so I just ignore the error message!

  • CHWANG

    1 Message

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    Posted August 17th, 2015 04:00

    I did the 5.1 update two days ago. I got the similar issues as have random moments where screen becomes unresponsive and system appears frozen. Any help I can get from?