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- As stated in your 2 other threads on this topic, you need to deal with your seller. Try calling and speaking with a different customer service rep. Ask for a supervisor. Offer to send a printout of the ad. Deal with your credit card provider and contest the charge, if necessary.
not sure you need a key, on my dell venue 8 pro I had to restore from the recovery partition, because an update failed and it directed me to a web address with a code and then it gave me a key to type in the dell and it installed and setup the dell. maybe I should of saved the key incase i have to reinstall and dont have another computer with internet
vm2020
4 Posts
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Posted May 6th, 2014 13:00
I noticed that my Venue 8 PRO does not come with Office 2013 Home and Student installed. I call customer care and they are arguing with me that it only comes with a trial version when it clearly states on the website that it comes with full version. I did not get a card with the product key either. Can someone help?