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Issues with venue 8
Okay the following issues I have experienced with a Venue 8 my son got for christmas
- The line of miscoloured pixels, when in landscape mode. Apply a red background to accentuate this problem
- Non-responsive touch screen. Sometimes just stops responding, at random. Quick fix is to turn the screen off, then back on
- Back button. When in landscape mode, the back button sometimes experience a glitch where it acts as if it is constantly being pushed. Same fix, screen off, back on.
The device is still on 4.2.2 The 4.3update is not available for the device.
Jeff Leites
2 Intern
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480 Posts
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Posted December 30th, 2013 19:00
That sounds like a defective screen.
Had something like that on a TV once. Fortunately covered by an extended warranty.
GLOCKREAPER
14 Posts
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Posted December 31st, 2013 12:00
I get that single line of blueish purple pixels on the left/right (depending on orientation) side of the screen as well, but only on certain colors, like red or yellow.
I hope it's not a defect.
try updating it to 4.3 using my instructions. It fixes #2 and #3 . Not sure about #1
4.3 does not fix the issue with the line of pixels. Looking at a 4.3 tablet with the problem right now.
I suggest you request a replacement unit from Dell to fix the responsiveness issue.
RobTheITguy
1 Rookie
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Posted December 30th, 2013 18:00
try updating it to 4.3 using my instructions. It fixes #2 and #3 . Not sure about #1