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nisctechguy

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13 years ago

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nisctechguy

12 Posts

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566720

January 22nd, 2014 08:00

Dell Pro Venue 11 - constant fan noise

I purchased the Dell Pro Venue 11, Core I5 model along with the Dell dock.

I am one of the few fortunate ones to have my dock work with 2 external monitors.

I am now using this for my daily work PC.

I have noticed that the fan constantly runs, nearly every minute.

Even worse, I'm really not doing anything too CPU intensive, just using Outlook 2013, a Java program, Putty, and a Web Browser.

Has anyone else experienced this. 

  • 3140

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    Posted January 22nd, 2014 08:00

    +1

    And not only does the fan run a lot it has an odd sound that that is very annoying and travels several cubes.

  • josemh

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    Posted January 22nd, 2014 13:00

    I have also experienced this.  I have noticed that it is worse if the power is connected.  It seems the cooling system is much more aggressive when powered than when on battery.  

    That being said, even on battery it can be loud.  I was using it the other day to take notes during a presentation in a quiet auditorium.  I was taking notes and recording all from within Onenote.  No other program was running.  The fan kept coming on at full speed.  I had to turn the tablet off as my wife kept looking at me asking what was the noise!  I guess the processor was being taxes too much encoding and saving the audio.

    I am receiving a replacement unit from Dell on Friday or Monday.  I plan to test to see if this unit has the same issue.

  • nisctechguy

    12 Posts

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    Posted January 22nd, 2014 13:00

    I tried the Control Panel > Power Settings > Quiet (Reduced Fan Levels).  This made no difference.

    I looked in the BIOS, and there is nothing that appears that would help.

    I think the constant fan noise is the tablet driving to external monitors via the Dell dock.

    I went into the Intel Video settings and tried some settings, none of them helped.

    The good news - as I write this, no fan noise.

    Bad news, as soon as I click Post, fan noise.

  • ford1620

    4 Posts

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    Posted January 22nd, 2014 14:00

    Curious if you've used an app like RealTemp to see your CPU temperature when the fan kicks on?  My 7130's fan kicks on at around 60 C, but doesn't stay on for long as it throttles back.

  • nisctechguy

    12 Posts

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    Posted January 22nd, 2014 14:00

    I used Open Hardware Monitor.

    Same for me, my Pro Venue fan kicks on at around 60 C.

    Right now it is at 56 C.

    I have no idea if this is normal temperature or not.

  • ford1620

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    Posted January 22nd, 2014 16:00

    Mine seems to idle below 50 C.  Light web browsing and watching a video it climbed to 56 C and the fan came on, but at a low speed where it is pretty quiet.  Do you have the fan coming on at a low setting?

  • DELL-Brian B

    4 Apprentice

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    828 Posts

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    Posted January 22nd, 2014 20:00

    Can you guys check your task manager performance tab and let me know if anything looks high?  (e.g. running above 50% consistently)?

     

  • nisctechguy

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    Posted January 22nd, 2014 21:00

    Task Manager was the first thing I looked at.

    Nothing runs above 17%.

    My Venue hovers around 60C.  60C is when the louder fan kicks in.

    I only have IE, Outlook 2013, Putty, and a Java program running.

    I can do a basic task and the fan runs.

    I tried display settings, bios settings, and different power settings.

    Honestly, I think to test this, you need to drive 2 full displays off the dock.

    The fan kicks in when I don't have it docked, but less frequently.

    I would be happy to test new hardware, firmware, or settings for you.

  • Jcink

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    Posted January 22nd, 2014 22:00

    For the first time a few days ago I gave my 7130 i5 a try connecting it to my 1080p monitor. I noticed the exact same thing but just wrote it off as extremely annoying but normal, even though the tablet wasn't doing much of anything the fan still roared near constantly while connected... do you have the 4300Y processor or 4120Y?

    This was with a single monitor and not using the dell dock since I don't have it.

  • 1503

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    Posted January 23rd, 2014 04:00

    I have the I5 4300Y Proc.  and nothing currently is running above 5%.