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KLCDredd

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8 years ago

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KLCDredd

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November 2nd, 2018 22:00

idrac7 upgrade from 1.66 to 2.60

We upgraded the idrac7 firmware from 1.66 to 2.60 and the idrac now refuses to load. We have tried power cycling, holding down the i button  to restart the idrac, removing flea power and rebooting, and we even tried reflashing the 1.66 firmware from within the SLI live-cd, but it refuses the flash. We've also tried flashing via sd card, but since the idracis not booting at all, no lights either in the front or the back, it doesn't seem to pick up the image from the SD card. We've done SD card flashing in the past to recover stuck idrac, but it's not working this time.

We can't be the only ones that updated from 1.66 to 2.6 without following the correct update path, hoping someone can help us get the idrac booted again.

  • DELL-Chris H

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    Posted November 5th, 2018 05:00

    KLCDredd,

    Would you confirm a couple things for us? First is what server model you are working with, as well as if you had updated anything else prior to the update, such as the BIOS or other devices?  Lastly, what is the specific iDrac error/reporting that you see?

    Thanks 

    DELL-Chris H

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

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