Solved!
Go to Solution837
1
Posted May 12th, 2015 22:00
Thank you for your prompt response to my email.I have Inspiron One 2330 (Mid 2012), Win 8.1
Hope you can help me.Kind regardsHien
837
0
Posted May 12th, 2015 22:00
Thank you for your prompt response to my email.I have Inspiron One 2330 (Mid 2012), Win 8.1
Hope you can help me.Kind regardsHien
837
0
Posted May 13th, 2015 17:00
I assume you have an Apple TV connected to your PC via micro USB, correct? Has it worked in the past?
837
0
Posted May 13th, 2015 17:00
Yes, I have an Apple TV connected to my PC via micro USB and it worked in the past. I don't know why it doesn't work this time. I've tried various methods, e.g unplug power point, restart PC, uninstall USB drivers and reinstall them, uninstall iTune and reinstall latest version, but still not working.
837
0
Posted May 16th, 2015 05:00
When it's plugged in, do you see an error in device manager?
837
0
Posted May 16th, 2015 19:00
I have checked Device Manager/Extend USB Controllers but no error found.
To make sue I do it right, I've uninstalled each USB and reinstall it. I've also checked all USB properties and all shows "device working properly". So strange!!! Why it works with other devices, but not Apple TV? Only solution that I can think of that is to reset PC to factory default setting, but I have to reinstall all previous programs. Big job!
osprey4
6 Operator
•
34230 Posts
837
0
Posted May 12th, 2015 16:00
Hi hienpham,
Please provide the model of your Dell and operating system.