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I8200 DVD playback stutter
I purchased a I8200 in Feb of this year. I am experiencing an annoying problem with the CDRW/DVD when playing commercially recorded DVDs. A few minutes into the playback, the DVD begins to stutter. This is characterized by a rapid, muffled clicking noise from the DVD drive with a corresponding stop action on the video and simultaneous interruptions on the audio. The problem appears to be random and will spontaneously stop as quickly as it started. Sometimes it goes on for awhile and sometimes it is quite brief in duration. The problem does not appear with audio-only CDs or data CDs, only DVDs. Other posters have suggested that there may be a connection between these symptoms and a recent NIC driver installation.
I am presently running the most current driver version for the NIC. Disabling the NIC from the device manager seems to have no effect on improving the situation.
I closed all applications other than the DVD player application. I have used both Intervideo WinDVD and Window Media Player with both applications exhibiting the same problem.
Reducing the resolution from 1600 x 1200 to a lower value seems to delay the onset but the problem is still present.
Running at 32 bit color will immediately cause the problem to surface. I run the computer primarily in the 16 bit mode and it still happens, but not as quickly nor for as long.
Disabling the real-time Norton virus checker has no effect.
Running the computer without any external devices attached i.e. USB mouse, network connection, serial PDA cable, etc. makes no difference.
Other problems with standby/hibernate (detailed in another posting) have caused me to try the DVD while the Modem and COM1 are disabled. This also seems to not have an effect.
Configuration is as follows:
Inspiron 8200
Pentium 4 –M, 2.0 GHz
15” UGXA Display
40 GB HD, 5400 RPM
256 RAM
4XAGP ATI Radeon 9000, 64 MB DDR Video
Actiontec MD56ORD V92 MDC Modem
3Com 3C920 Ethernet
Samsung 24X CDRW/DVD
Iomega Zip 250
Logitech USB Optical Mouse
MS Win XP Pro SP1
BIOS A09
I am presently running the most current driver version for the NIC. Disabling the NIC from the device manager seems to have no effect on improving the situation.
I closed all applications other than the DVD player application. I have used both Intervideo WinDVD and Window Media Player with both applications exhibiting the same problem.
Reducing the resolution from 1600 x 1200 to a lower value seems to delay the onset but the problem is still present.
Running at 32 bit color will immediately cause the problem to surface. I run the computer primarily in the 16 bit mode and it still happens, but not as quickly nor for as long.
Disabling the real-time Norton virus checker has no effect.
Running the computer without any external devices attached i.e. USB mouse, network connection, serial PDA cable, etc. makes no difference.
Other problems with standby/hibernate (detailed in another posting) have caused me to try the DVD while the Modem and COM1 are disabled. This also seems to not have an effect.
Configuration is as follows:
Inspiron 8200
Pentium 4 –M, 2.0 GHz
15” UGXA Display
40 GB HD, 5400 RPM
256 RAM
4XAGP ATI Radeon 9000, 64 MB DDR Video
Actiontec MD56ORD V92 MDC Modem
3Com 3C920 Ethernet
Samsung 24X CDRW/DVD
Iomega Zip 250
Logitech USB Optical Mouse
MS Win XP Pro SP1
BIOS A09
Hi,
I have the same problem. When I play some DVDs or Divx movies form the CD/DVD, after like an hour of playback, it begins to jump and stop. The only thing I have been able to figure out, is that the CD drive and cds get really hot. So if I take them out and wash them and let them cool down they seem to work better. Whoever I would like to know a possible solution for this, because it just gets too anoying to have to satop the movie a couple of times.
Thanx
P-4 1.4mhz Inspiron 8200
512 MB ram, 20 gb hard drive,
Geforce 2 go
UXG 15' 1600*1200 32 bit
DeathRider
549 Posts
452
0
Posted April 18th, 2003 11:00
In XP, there should be a listing for both Device 0 and Device 1.
Mine are:
Device 0:
Transfer Mode: DMA if available
Current Transfer Mode: Ultra DMA Mode 5
Device 1
Transfer Mode: DMA if available
Current Transfer Mode: Multi-Word DMA Mode 2
With mine, Device 1 sometimes changes to PIO and the only way to get Multi-Word DMA Mode 2 back is to remove the Primary IDE Channel from Device Manager and reboot, allowing Windows to find it and reinstall it.- I have the same problem on my new 8500. It doesn't matter what dvd it is. Sometimes the shutter starts right away sometimes not at all and sometimes whenever and multiple times at that. I hope someone has a resolution to this problem. Hey Dell people are you taking note on this?
afkouns:
What Operating System is installed? There could be a program running in the background causing a conflict with the DVD player software. Try this: click Start then Run, type MSCONFIG and click OK. The System Configuration Editor allows you to choose what loads as the system boots. Choose Selective Startup and remove all checks from the boxes, then click OK. When prompted to restart choose Yes. If this solves the problem, start inserting checks one at a time and then restarting to see if the problem reappears. In this manner you may be able to isolate the cause of the problem.
You may also want to try turning off the Indexing Service if you are using XP. Right click My Computer and select Manage. Click "Services" on the left and then locate "Indexing Service" on the right. Right click on this and click "Properties". For the "Startup Type" setting set it to "Disabled". This setting makes searching your hard disk drive for certain files faster, but can impact DVD performance.
bacillus
2 Intern
•
14378 Posts
452
0
Posted April 15th, 2003 19:00