I recently bought a Dell Inspiron 1200 from a friend. The computer did not have any software to come with it, but was working fine. My boyfriend then went through the computer and did something and now when I start it up the computer says, "Loading PBR desriptor... done". Then nothing else happens, it doesn't boot to windows or anything... anyone have any ideas or suggestions? I'm guessing it needs software??
Well Dear, Dell PC Restore by Symantec is available on Dimension and Inspiron systems that have shipped on or after 7/15/2004. DELL PC Restore,will work if you hit Ctrl and F11 on DELL screen when Windows load..
If that did not work then , Windows disk is required to make repair , or re-install Windows adn also Drivers and software disk to load them ,
Need not worry if you do not have the disk , just contact DELL chat support if the system is not too Old , they will provide you all the disk for the system. and that will make the issue resolve ,
In order to make the disk BOOT and Repair or re-instal Windows I will provide the link , If you have disk , Please let me know
But make sure , you need to provide the information regarding the Own of the system , Then only DELL will send the disk.
I also recomend you go to the support.dell.com site and click inspiron under notebooks and click the more options at the bottom, under ownership tools change the ownership of the system to your own. its pretty easy. if you call dell they will want to confirm you are the owner for any assistance.
My Inspiron 6000 magically had same problem. One day it works, next day Loading PBR 2 Done then nothing. I did not want to lose all of my files by using ctrl-F11. Dell support was no help. I bought a 2.5" usb disk chassis (cost $25 at Best Buy), removed Inspiron drive from laptop, installed it in chassis, and hooked drive up to another computer. To get access to files I had to log into administrator account and change ownership (Microsoft explains how to do this) and protections for My Documents folder for each user. I copied files to back-up computer.
Here is the big suprise. When I removed drive from USB chassis and plugged it back into my Inspiron, preparing to do the CTRL-F11 mind wipe, the computer magically booted. I have no idea what happened. I am totally clueless as to why changing user protectections and ownership of My Documents made a difference. Computer works just fine now. No further problems. No lost files.
boppo
2 Intern
•
4376 Posts
840
1
Posted May 18th, 2006 00:00
2, hit ctrl+f11 when you see the blue dell.com. if that don't work.
3, get your boy friend to read this and get your system back so you can use ctrl+f11.
http://forums.us.dell.com/supportforums/board/message?board.id=insp_general&message.id=193896