UNSOLVED
Computer Keeps Rebooting
Hi,
I have a Dimension 8250 and it has spyware in it. I tried to remove it and I was told it was a rootkit. The computer was restarted and now Windows XP just keeps rebooting switching between the Dell screen and the Windows XP screen. My computer is 5 years old and not under warranty anymore. I was hoping that I could fix this myself with having to bring it to anyone.
I can resolve most problems on my own, but not this time. I am not able to get to my desktop at all.
Any suggestions would be helpful.
Thanks,
Janine
xcator
2 Intern
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887 Posts
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Posted July 5th, 2008 02:00
Are you able to boot into safe mode? if so, you want to then untick the automatically restart on system failure in Startup and Recovery, and then you can begin to troubleshoot from there. If safe mode does not work you can try a windows repair from the recovery console if you have an xp cd. There are other bootable utilities you could use to try and get it working again, but.... Look, if you were rooted, and unless you know what you are doing, it is best to reformat and start clean.