Thank you for reaching out to us with your concern regarding the Dell mobile connect application. 

Firstly, we would request you to delete the thread with the service tag as it is linked with your personal information. You can get back to us over a private message with these details. 

Second, we are are not able to see the image that you uploaded, would you be able to share a link to them instead over private message instead. 

Looking forward to hearing from you. 

Regards,

Aniketh S

Hello,

We hope you are well. We are still waiting to hear from you so that we can troubleshoot further. 

Also, have you tried a store reset? 

Regards,

Aniketh S

Hi

The specific place where you made the change in your Reg Edit is not at the correct address
it needs to be at:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Store

Hello,

We hope you are well. This is a follow-up to inform you that we would be archiving this case temporarily till we hear from you.

If you have any concerns in the future, do feel free to reach out to us here, and we will be glad to assist you. You can use the Case# 86521156 as a reference when you reach out to us again.

-

Aniketh S