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dichun

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18 years ago

D

dichun

5 Posts

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1486

November 17th, 2008 08:00

Non stop sense key error show on different HDD even replace HDD with new one

Hi All,

I have a PE2650 server and connected to PV220s storage with 16x73GB HDDs, I found the Array manager continuouly prompt the message like the following:

PERC 3/DC Controller 0, Array Disk 0:5 Sense Key = 3, Sense Code = 11, Sense Qualifier = 2. If this disk is part of a redundant virtual disk, select the 'Offline' option and then replace the disk. Then configure a hot spare and it will start the rebuild automatically. If this disk is a hot spare, select the 'Prepare to Remove' option and then replace the disk. If this disk is part of a non-redundant disk, you should back-up your data immediately. If the disk fails, you will not be able to recover the data.

The storage replace HDDs many times on different slots when the event shown sense keys error but the above code still shown on different HDD repeat and repeat. We update 3/DC controller driver, firmwares and clear configuration but still shown the same event.

Is there any suggestions and solutions to solve?

Thanks & Regards,

Dic Hun

  • 203

    0

    Posted November 20th, 2008 05:00

    Do any of the drives show predictive failure in array manager?  I have seen check disk resolve some 3 11 sense key errors.