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Splawinski
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October 26th, 2015 04:00
Adding new disks to VRTX chassis not working
Hello,
We've been making changes in our configuration and we deleted one virtual disk composed of 4 physical disks on our VRTX.
We have 4 new disks (which are pratically the same as the old ones, also SAS, purchased from dell certified for vrtx) and the problem is that when we put those disks into the slots, there's no green light, no blinking and the disks are not recognized in the CMC.
We think that we must have deleted the old virtual disk "wrong" and it kept the config somewhat ? Because if we put the old disks into the slots they are immediatly recognized.
Our virtual disk deletion steps :
- First we made sure the disk was not in use
- We put the virtual disk in "no access" mode for the blades
- And then simply went to virtual disks > manage and deleted the virtual disk
It all succeded but maybe we missed a step ?
We rebooted the CMC but not the entire chassis.
Thank you,
Regards
DELL-Chris H
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Posted October 26th, 2015 07:00
Splawinski,
If you go to the CMC Web Interface, then go to Chassis Overview > Storage > Virtual Disks > Create Virtual Disks. From there are you seeing the new drives listed under the Select Physical Disks part of the Virtual Disk creation, or is that where you are were when you didn't see the Physical Disks listed?
Also could you confirm that the VRTX is current on its Storage firmware, as well as the CMC?
Let me know.
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!DELL-Chris H
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Posted October 26th, 2015 09:00
What are the part numbers of the replacement drives,so I can verify compatibility. Also, what is the CMC version you are running?
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!Splawinski
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Posted October 26th, 2015 10:00
Thanks for your help but I did open a support case and they made those checks and are asking me to update the CMC/Mainboard/backpane right now (last updated in august cmc v2.04)
I just wanted to know if there was something we missed in the process of deleting the virtual disk.
Before updating I'll start with a full reboot tonight and see where that goes.
Thank you
DELL-Chris H
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Posted October 26th, 2015 11:00
The process you described sounds like it was complete, but let me know what you see after the update and reboot.
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!azichisanu
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Posted July 11th, 2018 01:00
Hi,
I have the same problem. Can You tell me if and how was solved? Thank you.
azichisanu
2 Posts
4078
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Posted July 13th, 2018 00:00
Problem SOLVED! Update to the last firmware for every VRTX chassy solved the problem
Dear Team,
I have to installed new one more balde server and 4 four new drive into the VRTX chassis.
Please note currently only one server and three hard drives are installed in the chassis. VD is created by using three hard drives and assign to the server 1.
Now, i need to install new blade server on slot and need to assign storage from the new hard drives. i dont want to disturb my existing setup.
Can i create one more VD by using new hard drives and assigned to the new blade server in slot 2?
please advise
Splawinski
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Posted October 26th, 2015 07:00
Hello Chris,
Thanks for the reply.
We don't see any disks in the CMC. They don't appear in the "overview", are not listed as foreign disks or even blink. Also don't appear under Chassis Overview > Storage > Virtual Disks > Create Virtual Disks
The weirdest is that we tested the disks with another server and they are functional.
Are there any steps in the deletion of virtual disks that we may have missed (configuration) ?
Thanks !