I recently picked up a Poweredge r730XD. Love the machine, but having fan issues. They're constantly running at 43% when idling. I've isolated and identified the issue as being the hard drives.
When the drives are all pulled out the fans power down to 6% and are a nearly silent. When I plug any drive it the fans ramp upto 43%.
Some extra info:
I'm using dell certified drives.
All firmware, drivers and BIOS are at latest
No warnings or alerts in logs
Temps are stable.
I'm aware of the option to manually set the speed via the fans, but concerned with the safety aspect(eg. the system gets too hot and the fans dont respond).
I'm not sure if this is expected behavior or not. But I'm hoping there's a solution.
You're correct that using Dell certified drives is generally recommended to avoid compatibility issues with Dell servers like the R730xd. However, based on reports from other users, even with genuine Dell drives, the high fan speed issue can still occur in some https://dell.to/4aJ7AaF seems the R730xd has a very aggressive fan control algorithm that ramps up fan speeds whenever any drive is installed, regardless of the drive being Dell certified or not. This behavior appears to be by design, likely as a conservative measure to ensure proper cooling when drives are present.
Compatible Drive Options
While there may not be a guaranteed solution, some users have reported better results with certain drive models. Here are a few options that could be worth trying:
Dell Enterprise Drives
Dell Enterprise Plus 6Gbps 2.5" SAS drives (e.g. Dell 400-ATJN, 400-ATJP)
These are designed and qualified specifically for Dell servers.
Seagate Constellation ES.3 Drives
Seagate Constellation ES.3 2TB 7200RPM SAS drives (e.g. ST2000NM0033)
Some users have reported these working well without causing high fan speeds.
HGST Ultrastar Drives
HGST Ultrastar 7K6000 2TB 7200RPM SAS drives (e.g. HUS726020ALS214)
Another model that has been successful for some R730xd owners.
It's important to note that even with these drive models, there are still reports of high fan speeds from some users. Your mileage may vary, but these seem to be among the more compatible options based on user experiences.If you do try different drives and still experience the high fan speed issue, you may need to consider using a third-party script or manually adjusting the fan settings as a workaround.
with kind regards Martin/ Liebe Grüße Martin
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The issue with the Dell R730xd fans running at high speed when a PCI card or hard drives are added appears to be a known problem. Based on the search results, there are a few potential solutions:
Use a script to manually control the fan speeds via the iDRAC interface. The search results include a script that can be added as a cronjob to run every 5 minutes and adjust the fan speeds as needed.
Check if there is a firmware update available for the Broadcom/QLogic NetXtreme 57711 PCI card that may resolve the fan issue.
Ensure the iDRAC virtual console is configured to use the HTML5 plug-in, as this may help with remote management and fan control.
When using SATADOMs, try to find ones that have the correct power connector wiring, as the standard connectors may not work properly and cause the fans to run at high speeds.
If the issue is specifically related to the hard drives, you can try manually setting the fan profiles in the BIOS or iDRAC to a more conservative setting, even if this means the system may run a bit warmer.
The key seems to be finding a way to manually control the fan speeds, either through a script or by adjusting the BIOS/iDRAC settings, as the automatic fan control appears to be overly aggressive when certain hardware components are added to the system. With the right configuration, the high fan speeds should be avoidable.
A footnote for this: the 3.5" XD models have very tight ingoing airflow which is why they need to apply such measures for safety. I have bought one R720XD that apparently ran at some warm environment at full load. You could see it because the blue plastic parts inside (PCIe slot carrier handles etc) had bleached/whitened - from the heat it ran at. I gave the server a good makeover and it's doing better now :-)
The R720XD also had restrictions on the memory modules you could use, while the R720 didn't have the same restriction. They are really constrained with airflow. I also had two ScaleFlux SSDs in there via PCIe slot adapters and thermal management was not something that I would ignore in that chassis.
Dell-Martin S
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Posted April 10th, 2024 13:04
Hi Cathal,
Using Dell Certified Drives
You're correct that using Dell certified drives is generally recommended to avoid compatibility issues with Dell servers like the R730xd. However, based on reports from other users, even with genuine Dell drives, the high fan speed issue can still occur in some https://dell.to/4aJ7AaF seems the R730xd has a very aggressive fan control algorithm that ramps up fan speeds whenever any drive is installed, regardless of the drive being Dell certified or not. This behavior appears to be by design, likely as a conservative measure to ensure proper cooling when drives are present.
Compatible Drive Options
While there may not be a guaranteed solution, some users have reported better results with certain drive models. Here are a few options that could be worth trying:
It's important to note that even with these drive models, there are still reports of high fan speeds from some users. Your mileage may vary, but these seem to be among the more compatible options based on user experiences.If you do try different drives and still experience the high fan speed issue, you may need to consider using a third-party script or manually adjusting the fan settings as a workaround.
with kind regards Martin/ Liebe Grüße Martin
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!
DELL-Martin S
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Dell Technologies | Enterprise Support Services
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