I think many people find it difficult to use  / navigate in these forums.

I am using this forums for just 2 days but I found out some problems :

1) Need to create atleast 2 user names and passwords to access this forum. (One for dell.com and another for community)

2) Cannot view / edit my profile, cannot see which questions I have asked.

3) Poor UI.

Ahhhh! If we could only go back to the good old days when things were simpler, and actually worked. I've had several occasions in the last couple of years where "improvements" were made to systems that made the systems much less workable by the people that use them on a daily basis. this forum is one of them.

BicycleBill1,

This forum has been around since November 2008. It is as horrible now as when it was first implemented then. The regulars raised a lot of noise, but to no avail. Dell does not intend to go back to the more intuitive message board format that HP and other vendors are using for their message boards.

I wonder why they changed something that worked to something that doesn't. It had to be good thing for their business before. I know I stayed with Dell products over the years because I knew I had the forum to go to for help. Now, they are just another company that's no better than the rest. Probably not as good as some others. Sad. I have a Windows 7, Dell Printer 725 compatability issue, and no one has been able to help me solve it. When I ordered the new laptop with 7 on it, I checked the website to make sure my printer was compatable, and Dell said it was. Problem is, it isn;t evidently.

I have all Dells myself too except for 11 year Toshiba laptop and the Thinkpad that I bought used. My first Dell was P90 that I bought back 10+ years ago. But after reading all the problems people have been having with simple issues like returns and cancellations it has made me think twice about buying another Dell.