I have been trying to get assistance for the last half hour and continued to be passed onto  other departments or giving links to chats that no one is managing.

Please Dell Management - fix your customer service team! I have read nothing but horrible comments about them.

Woman basically just hung up on me when I told her your automated phone system is not recognizing my service code. She said she would make sure someone knew to fix it and transferred my call before letting me respond.

This kind of service would make me look at different brand for next purchase.