Thanks mbarraus: ))

Unfortunately, this has been happening on a regular basis with my laptop for the past six months so rebooting won't likely be the answer.  Also, it seems to be different keys at random - also jumping into random areas in previous text.  Maybe it's just haunted??? :-)  This started after suffering many crashes and Dell assisted me in installing a new hard drive.  Wonder....are there "drivers" for the keyboard that could be faulty?  Thanks!

Hi luvmyjesus

The first thing to try is to reboot your pc.

There is also a good chance that one of the keys on your keyboard is partially stuck. Save all open documents and then hit all of the keys with a reasonable amount of force to unjam whichever one is stuck. If this doesn't work try plugging in another keyboard.

Regards

Hi luvmyjesus

The keyboard driver is built in to Windows so you can't replace it. You may be able to install an additional keyboard driver which  will generally only add extra buttons in to the mix, so I don't think that this will help.

Seeing as you have a laptop the next thing to try is to plug in an external keyboard and see if this helps. If it does then we can say that the problem is due to a faulty keyboard in the laptop. If this is the case then you simply replace the laptop keyboard. If this doesn't fix it then the problem must be in software (or on the motherboard which doesn't bear thinking about). Troubleshooting this problem won't then be practical unless you want to install a fresh copy of Windows.

Regards

I'm having the same exact problem as luvmyjesus--While typing, the cursor will randomly jump from place to place--sometimes on previous lines, etc.  It's horrible because a lot of times, it will somehow highlight something I've already typed, then highlight and I'll end up typing over what I'd previously typed and delete pieces of it.  Incredibly annoying.

I do have a USB keyboard that I've hooked up, and it appears to fix the problem...though clearly, it's tough to carry around.  Is there any way to update the driver for the keyboard?  This just recently started happening to me after I had to use my Windows recovery disc after a crash...

I'm having the same exact problem as luvmyjesus--While typing, the cursor will randomly jump from place to place--sometimes on previous lines, etc. ... a USB keyboard... appears to fix the problem...

I obviously don't mean to insult your intelligence, but are you absolutely sure that the problems aren't being caused by you inadvertently brushing/pressing buttons on the touchpad, whilst you're typing?

Or does it happen even if your wrists are not physically touching the touchpad?

Is there any way to update the driver for the keyboard?

Have you tried reinstalled/updated the touchpad drivers at all, since doing the restore?

And did you install them in the correct order - as per Dell's advisory:  Drivers installation order?

You should've received a 'Drivers & Utilities' disc, and possibly a 'Chipset Drivers' disc as well, with the laptop?

But you can download all the latest drivers anyway, from the 'Drivers & Downloads' page for your specific laptop, on the Dell/Support website.

Go here, click on the 'Change your Product' link, then 'Choose a Model, and follow the prompts thereafter.

Alternatively, just input your service tag number, and you'll be taken to the appropriate downloads page.

In either scenario, you'd be best advised adding the page to your bookmarks/favourites - so you can get there quickly/easily again, if/when you need to :emotion-5:

Having the same problem and the latest bios update and "Touchpad" drivers had no effect toward fixing the problem. Only thing different now is that since it is a backlit keyboard there is no backlit at all. It's like the bulb burned out. MY PROBLEM SOLVED - Another post mentioned the "Fn" and "Right Arrow" key at the same time was a way of activating it, but it also said that I should get 3 choices on the screen relative to lighting situations. Referenced that the Dell Quickset supplied this program. I do not have Dell Quickset installed but the Fn and Right Arrow key seems to either toggle it on or off and I do not get lighting iptions on screen.

I have been having the very same problem with my Dell Latitude E6400.  It is very frustrating.  I will be typing along in any text file or word processing program, and the cursor will suddenly jump to a different position on the page and continue typing.  It may jump up when typing new text, or it may jump either up or down if I am editing existing text.  It doesn't matter what kind of software is running.  It can happen right here.  It has nothing to do with the keys or the touchpad.  It has been happening since I bought the computer about 10 months ago.  It happens every day.  I have to be extremely watchful to catch it.  It annoys me that Dell has apparently ignored this problem, though it has been reported by quite a number of people, and they have no fix for it until now.  They don't even have an official response to the problem.  It continues to be an ongoing problem.  We need help and a proper fix.

I have that problem on an Acer laptop.  I must be accidentally bumping the touchpad or some key (I hate a laptop keyboard).  I thought it was a bad keyboard and replaced the keyboard but the same problem with a new one. 

One other possible cause is if Voice (Speech) Recognition is turned on and the mic is not muted.