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bhargav7342
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March 22nd, 2022 23:00
Dell wireless mouse stops working intermittently
The red light under the mouse switching off when it stops working. I am disconnecting the receiver and re plugged. still i experienced same issue. Please help me.
DELL-Cares
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Posted March 22nd, 2022 23:00
Hello, I see you are looking for technical assistance. If you need our help, you can start a private message with us and we will be happy to assist you.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoicebhargav7342
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Posted March 22nd, 2022 23:00
can you ping the conversation link
Bindi Sheth
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Posted February 27th, 2024 11:29
@DELL-Cares hi, i have the same issue. Dell sent me a new mouse (+ keyboard) last time i had this issue. This seems like a recurring issue with Dell Mouse, as per internet i saw many more facing the same challenges. Can you please confirm how i can fix this problem without having to replace?
bhargav7342
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Posted March 22nd, 2022 23:00
if we switch off and on using the on/off button. its starts working for some time. after that again it will stops working and second time i need switch on/off multiple times. So that is the issue.