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horshack

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22 years ago

H

horshack

10 Posts

0

21765

August 30th, 2004 17:00

can't get IP from router after installing XP SP2

Hello All,
After upgrading my Inspiron 8600 to XP SP2 I can't get the wireless network to work. It can find the network but is unable to obtain an IP and gives the error "little or no connectivity". I have tried it with and without WEP and have used the new XP wireless configuration tool. The router (Linksys BEFW11S4) was working and I am able to connect just fine through the LAN. The wireless card works fine on other networks. Any suggestions? (All drivers/firmware are current) It's really bugging me.

Thanks.
  • misterAC

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    Posted August 30th, 2004 21:00

    I'm having the exact same problem with the exact same router you're using. I don't really have a solution, but I'm glad to hear that I'm not the only one experiencing the problem.

    It only has trouble aquiring an IP address when it's forced to use a different IP address than the one it used previously.
    If the same IP address is available, then there are no problems.
  • UK Iain

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    Posted August 31st, 2004 01:00

    I have had this problem too after applying sp2. Router dhcp enabled and all other wireless/wired devices OK but unable to acquire ip on my TrueMobile 1400.  Set ip to static and managed to connect for about 15 seconds but message "TKIP.WEP.Key Absent" keeps popping up on the Link Status and connection drops.
  • horshack

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    Posted August 31st, 2004 11:00

    I"m glad to see other people have the same problem. Hopefully someone has a solution!
  • DELL-BobT

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    Posted August 31st, 2004 17:00

    Users:

    Thank you for using the Dell Community Forum.

    Let me point you to the Windows Service Packs forum for further discussion with this topic.

  • oddsock

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    Posted August 31st, 2004 19:00

    getting the same problem with a Linksys WAP11...I can see the router but just cannot get an IP...It started happening right after installing SP2...

    oddsock

  • horshack

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    Posted September 1st, 2004 00:00

    Unfortunately I use the laptop on several networks, so setting a static IP is not an option. Thanks for the tip though.
  • UK Iain

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    Posted September 1st, 2004 00:00

    I have managed to get a stable encrypted connection doing the following:

    • Do not allow the TrueMobile utility to configure and connect to my WLAN
    • Disable DHCP at my router
    • Set static IPs for my clients - not many so no great problem to me
    • Configure the wireless card through windows
    • Set network authentication to "Open"
    • Set encryption to blank and enter WPA passphrase

    After connection the Dell WLAN Utility confirms encyption as TKIP and status as "Not Associated" so I am confident that my wireless data is encrypted.

    The bottom line is until Dell (Broadcom) update the TrueMobile 1400 Driver/Utility Windows will be looking after my wireless connection.

    Good luck!

  • UK Iain

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    Posted September 1st, 2004 01:00

    Next step is to revert to DHCP on all my kit - I will post results......
  • oddsock

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    Posted September 1st, 2004 22:00

    I ended up getting it working... check out the solution here -> http://forums.us.dell.com/supportforums/board/message?board.id=sw_svcpacks&message.id=852
  • UK Iain

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    Posted September 2nd, 2004 00:00

    Thanks for the tip, I tried the simple enable dhcp and no luck.

    The re-bind tcp-ip trick works for me but also fails on re-booting.  I also have a recurring problem with WPA key.

    Dell - there is clearly a compatability issue with sp2 and your wireless driver hope you have success soon in fixing it.