UNSOLVED
U3415W, No TUSB3410 boot device?
I just purchased two Dell U3415W monitors and I have two issues. I am getting a device manager error for missing drivers on "TUSB3410 boot device". I installed the drivers, cycled the monitors and rebooted several times. What is this device?
Thanks!
9360
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Posted January 22nd, 2015 21:00
Hello, unfortunately I am having the same issue.
9360
0
Posted January 23rd, 2015 10:00
All,
This does not effect the monitor functionality. It only applies if we decide to do a firmware update. What is the serial number?
DELL-Chris M (old account)
#IWork4Dell
9360
0
Posted January 23rd, 2015 10:00
I am not exactly sure what you are asking? Do you want my monitor serial number?
9360
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Posted January 23rd, 2015 11:00
Yes, the 20 digit one. The displays team wants it. You can click my name and send it to me via private message.
DELL-Chris M (old account)
#IWork4Dell 9360
0
Posted January 23rd, 2015 12:00
I have two of the monitors. sending your a private message with the serial numbers
9360
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Posted January 23rd, 2015 14:00
So is this an issue with the driver not picking up the TI circuit in the Monitor? I figured it had to do with the USB switching device.
I haven't notice an impact other than the device manager error yet, but the monitors are very new so far.
9360
0
Posted January 23rd, 2015 14:00
Thanks!
DELL-Chris M (old account)
#IWork4Dell 9360
0
Posted January 24th, 2015 09:00
Chris,
Sent you a private message with serial number. Thanks for looking in on this.
Graham
5104
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Posted January 24th, 2015 13:00
This problem occurs in both windows 7 and windows 8
DELL-Chris M
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9366
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Posted January 22nd, 2015 12:00
Check your private message from me.
DELL-Chris M (old account)
#IWork4Dell