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XPS 1530 random power cut off
So as of 30 minutes ago, my laptop has been operating fine with little problems, but 15 minutes into playing World of Warcraft I experienced a random power outage where my screen went completely black and then my computer immediately restarted. I thought it may have been a fluke and decided to start my computer up again and continued playing for another 10 minutes until it happened again. My power cord is plugged in and working fine, and my computer is completely charged so I don't know whats causing the outages.
It just started this, but in my opinion two times is more than enough, and the computer is less than 6 months old, and I treat it exceptionally well in order to avoid problems like this. I don't run the game at its max capabilities but could easily. I have experienced some blue screens everyonce in awhile but this bothers me a lot more. If anyone has any suggestions I would gladly take them.
XPSM1530_owner
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Posted August 27th, 2008 03:00
Sadly it's probably your graphics chip that's failing. Have you installed the new BIOS?
Regardless, it's just a temp fix.
It appears inevidable that 1530 owners will all take a hit on this issue.
Hope someone else proves me wrong.
Yeah, I'm ready to call overheating on this one aswell.
Update your BIOS, if that doesn't solve your problems, request a mainboard replacement from Dell.
Sadly, all Dell laptops using the Nvidia 8-series GPU's are flawed by design (mostly Nvidia's fault) and will overheat sooner or later.
The thing that upsets me the most is that even though Dell has admitted to the problems, your warranty for the new mainboard will NOT be extended.
Now that is a perfectly good way of losing your customers.
ejobrien
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Posted August 27th, 2008 01:00
Rather than a power cut-off as such. It will most likely be a hardware/driver fault, causing a CPU reset. Have you noticed any pattern to when the blue screens occur? Like does it generally happen when gaming? Blue screen and hard reset and cpu lockup can all be related.
I'd probably start by checking to make sure you have the latest video drivers etc. and also check for bios updates.