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USB Device Issue
When I open the Device Manager under 'Other Devices', i see a yellow question mark next to the label USB Device. This is the only issue present in the Device Manager. Can someone help please? Thank you.
Best,
Jesse
p.s. I purchased my Dell XPS M1210 with Vista, when Vista was first released. My universtiy forced me to go back to XP if I wanted to access the campus internet. Dell gave me Windows XP Home and I have been using it since I first bought the laptop. Figured this was important to say.
Balaji Ramanath
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Posted September 20th, 2008 22:00
When you upgraded from vista to XP, did you go through the proper procedure for installing drivers, etc.? You have to install the notebook system software and the intel chipset drivers first before you install any other drivers, otherwise you will have problems.Balaji Ramanath
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Posted September 21st, 2008 02:00
It looks like you installed the Ricoh driver out of order. You might have to start over and do it the right way to solve your problem.Thank you for the info balaji.
But i am almost positive Dell told me to install them in that order. Still, I would like to make sure that this is the issue before I go reinstalling XP again.
Help!
p.s. how many times in a short period fo time can I reinstall XP untill I hurt my HD?
Balaji Ramanath
2 Intern
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Posted September 21st, 2008 13:00
Review this dell support article for information on the order of drivers to install.
Reinstalling windows should not put any more strain on your drive than using it regularly.
mac_lover
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Posted September 19th, 2008 12:00
just reinstall the USB drivers,right click on the usb that has a question mark then click on update drivers to reinstall the drivers.
hope that helps!
mac_lover