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alaskianblonde

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21 years ago

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20130

November 12th, 2005 14:00

Unmountable Boot Volume

I was trying to restart my computer and received the blue screen with the message Unmountable Boot Volume. Ive tried restarting in Safe Mode and it still gives me the same message.  Ive been looking at some information that tells me i need to run the check disk from the set up cds... Im currently studying abroad and forgot to brign this cd-roms with me. I cant find them on microsoft except for a download for floppys which i dont own. Please anyone who can help me.
 
Also i have an Ispiron 600m and the technical information says
 
STOP: 0x000000000ED (0x82F8A7B8, 0xC0000006, 0x000000000, 0x0000000000)
  • ejn63

    11 Legend

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    87469 Posts

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    Posted November 12th, 2005 14:00

    Most likely, the hard drive has failed. Boot, immediately press F12 and load and run the Dell diagnostics.

    If you are under warranty, report the failure code to Dell, and they'll send you a replacement drive. If you're out of warranty you can use any EIDE 2.5", 9.5mm drive you wish.

    You will need to have someone send you the install CDs, as you will need them, either way.
  • 200

    0

    Posted November 12th, 2005 17:00

    Provided that you are still underswarranty, they can send you an OS CD which would allow you to use the CHKDSK /R command from Recovery Console.

    Call them if you're still underswarranty and mention that you have International Warranty (if you have a 3 year on-site warranty ONLY).  Get them to send you a CD.

  • 200

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    Posted November 13th, 2005 11:00

    i contacted dell over the phone and we determined that my hard drive is bad. so theyre sending me a new one as well as the cd-roms to reinstall everything...
     
    thanks for your help