Hi ,

In this case where in the system shut's down it can be due to various reasons  .I would ask you to confirm if you have performed any troubleshooting to confirm the same . Or you can provide the symptoms I can assist you to confirm the faulty component .

If your system is in warranty then I can assist you with part replacement or if your system is out of warranty you can get the system board replaced from any Dell authorized re-seller or alternatively we can assist you with a quotation .

Also the system is tested to be working fine with Intel® Merom Duo Core processors 
and Intel® Penryn Duo Core processors .I hope this helps but if there are more queries do reply to this post with the service tag of the system we will be glad to assist you .

Hoping to hear from you soon .

Kindest Regards ,

Thanks for reply,

                      i check all other troubleshooting nothing is good to my lap, i cant able to switch on my lap,power button is not lighting when ever i press power button and my lap is out of warranty and i dint get any board from dell re-sellers here in Coimbatore and i checked in Chennai also when ever i asked them the answer am getting is that my lap is out of date product and no parts is available and only refurbished board is there and it wont cover warranty.

My Dell Studio XPS 1640 Service Tag 28NV3BS if am getting new board can i have i7 board with good graphic card and am interested to get quotation.

Hi Jennifer am in urgent situation can you please help me as soon as possible 

Thanks 

its been more than 12 hour still i dint get a response is there any one to help me here are this all for eye wash.i have informed that i am in urgent situation.

Hi ,

Apologies for the delay in response ! But then like I mentioned earlier this system is designed to work with Intel® Merom Duo Core processors and Intel® Penryn Duo Core processors if  anything other installed on the system we will not able to support  .

And regarding the issue that you are facing ,if this system's battery and charger work fine on a different system then the system board replacement should fix the issue .As you already know that the warranty on the system has expired and that only a refurbished motherboard can be sent out to you after you have accepted the quotation sent by us.

I would suggest you to contact our India tech support ph# :Toll Free 1800-425-0088 / 080-2510-7901 or you may check this link to get the quotation .This is the part no of the motherboard #: P743D (Dell part no ) alternatively you may purchase a motherboard from any dell re seller .

Kind Regards ,

I think you should buy a new battery for this case. it's about $100

Ethan

Technical staff at Magento tutorial for beginners

I think you should buy a new battery for your case. It;s about  $100