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pr0phecy69
9 Posts
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25748
November 27th, 2012 23:00
Status XPS 15z Windows 8 trackpad drivers?
Well, where are those XPS 15z Windows 8 trackpad drivers? Windows 8 has already been out for a while now. Even companies like Packard Bell have Windows 8 trackpad drivers for their budget laptops! Come on Dell, get your act together!
I already use the Windows 7 drivers and while it works, it's still not a very good experience. The scrolling for instance is very unresponsive. I need the Windows 8 gestures on the trackpad! Please work on this!
Responses (14)
Solutions (0)
DELL-Royan S
6 Operator
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3802 Posts
611
0
Posted December 12th, 2012 03:00
Hi,
I have raised this issue with our Dell Product Team. They are working on a new driver. No ETA. The Support site will be updated as soon as the new driver is available.
Thank you.
pr0phecy69
9 Posts
611
0
Posted December 12th, 2012 04:00
Thanks Royan S, I hope they will release the driver soon, I believe that will make a whole lot of customers happy!
I believe you don't need my service tag anymore? Let me know if you still do.
DELL-Royan S
6 Operator
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3802 Posts
628
0
Posted December 13th, 2012 07:00
Hi,
Yes I will still need your Service Tag, Send me a private message with the info.
Thank you.
pr0phecy69
9 Posts
628
0
Posted December 13th, 2012 23:00
Hi Royan S, I just send you a friend request with my service tag number.
pr0phecy69
9 Posts
423
0
Posted January 13th, 2013 03:00
Hi Royan S, could you please check with the developers how far they are with the Windows 8 drivers? It really takes a very long time for just a trackpad driver...Every other major (and even less major!) hardware companies already have official Win8 drivers (with the gestures) for their laptops. Could you at least ask what the reason is for the hold up? What issues are they having? To be honest I too expected better service from Dell... :(

DELL-Royan S
6 Operator
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3802 Posts
611
0
Posted November 28th, 2012 00:00
Hi,
Welcome to the Community. I will try and get this across to your PG team. In the mean time can you send me a private message, click on my user name, add me as a friend, and send me your Name, Service Tag, and phone number.
Thank you.