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idansof

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17 years ago

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idansof

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4527

January 2nd, 2010 08:00

Static headphone noise on Studio 1557

I'm having a weird problem with my dell studio 1557 which arrived two days ago.

The sound from the internal speakers is just fine, however, whenever I connect my Etymotic 6i headphones, a constant static noise, often affected by the level of system activity, but completely unrelated to mixer settings, makes the listening experience unpleasant to say the least.

This issue affects both audio out ports, and present even before the boot-up process.

Bios Version : A02

Operating System : Ubuntu 9.10 (I suspected it's an alsa bug, until I heard that buzzing noise right after the machine was powered)

 

  • wmj450

    10 Posts

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    Posted January 23rd, 2010 09:00

    I have the same problem with my studio 15. Audio is works fine, but when you plug in headsets to  the headphone jack, a constant hiss or white noise comes appears. I have tried uninstalling audio drivers, tried adjusting audio setting..nothing seems to have eliminate this annoying hiss/white noise sound. Does anyone have advice?

  • vsiddy

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    Posted January 24th, 2010 08:00

    I am having the same problem.  I have updated the latest bios and audio drivers, but the problem remains.  It is very annoying.  Please let me know if someone has been able to fix this.  Cheers

  • MirzaJ

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    Posted January 29th, 2010 09:00

    I have the exact same problem with my studio 1557 that came today. I could not have explained the problem better myself.

    Is there a fix?

    My OS is Win7 pro so it should not be a driver problem I think.

  • JamesDS89

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    Posted February 5th, 2010 16:00

    Yeah, I noticed the same problem myself. I'm using Windows 7 Pro 64-bit with the A03 BIOS update. I tried playing around with audio settings (e.g. SRS enhancements) in the IDT audio driver settings, but to no avail which makes sense if it isn't seemingly a driver issue. I don't mind as long as my speakers don't have the same noise problem when I try plugging them in...

  • wmj450

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    Posted February 5th, 2010 17:00

    i ended up buying an external usb sound card...hiss/white noise is gone. It kind of sucks having to switch from external sound card to on board speakers...but better than dealing with Dell support.