You need to download the RICOH chipset driver from the support & downloads page.

Thanks for the help.

 

I downloaded the RICOH chipset driver and install it, but it didn't help. Still it doesn't read the card.

 

Just to make sure again it is 4 GB micro SDHC card (small card that goes into the phone and it has SD adapter where the micro card goes in and then plug it into the SD card slot of the computer).

 

Help will be appreciated.

Try this:

 

Remove the card and extender,

open the device manager,

Navigate to theSDA standard SD host controller

Remove this device(dont disable it)

Click on the "scan for new hardware" button

wait for it to complete and verify that the SD host controller is back in the list without exclamation marks or errors.

 

Re-insert the card

 

 

After that, you may have to initialize the card.

Right click on my computer, click "manage"

click "disk management"

Look for the SD card on the list to the right. When you click it, the lower window will show what partitions are on the drive. If it says unpartitioned space and you cannot right click and select "Open" or "Explore" then you will need to click "New Partition" 

Be sure to select FAT32 as the formatting method.

 

After that, you shoudl be able to access the drive.

 

Thanks for the help, but I am new here and new with computers.

 

I opened the device manager, but I cannot find SDA standard SD host controller.

 

Please let me know in step by step instructions.

 

Once again thanks for the help I appreciate it.  

are you running SP2?  if so, you need to get microsoft hotfix see KB923329 (request hotfix from microsoft)... I believe it is already in SP3

Thanks xcator,

 

actually i have upgraded to SP3 and also tried the hotfix and during installation it says the current driver is newer than the hotfix. But thanks for the help.

 

destiny246