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pkdolphin2

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19 years ago

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November 10th, 2007 11:00

New Latitude D630 Blue Screen = Stop 0x0000007F

My new Latitude D630 blue screens when I leave it on overnight. Blue screen msg I receive is: stop 0x0000007F 0x00000008 0x80042000 0x00000000 I purchased this Latitude D630 will the max configuration possible ~30 days ago (RAM, CPU, HD, Video, etc) Please help.
  • ejn63

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    Posted November 10th, 2007 11:00

    Check the event viewer to see if there is any evidence of the cause (start-run-eventvwr.msc).

    You might also run the full Dell diagnostic suite on the system; F12 at powerup.
  • ejn63

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    Posted November 10th, 2007 15:00

    Copy down the error messages and start searching google, where you'll likely find a wealth of information on the cause.
  • 320

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    Posted November 10th, 2007 15:00

    Thank you for your help. F12 initial test passes, but when the extended test runs, it throws an error saying this is not a "dell" so it will not run. Ugh. I looked at the event viewer and see a few red errors, but I don;t know enough to know what they mean? Any other suggestions?
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    Posted November 10th, 2007 22:00

    Will do. Do you know how I can update the F12 diagnostics so they run properly?