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erdem

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erdem

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December 17th, 2006 09:00

MEDIADIRECT

Hi everyone. I had purchased an Inspiron 6400 (core2duo 2.0Ghz) when it came to me i had divided the hdd in two part like c and d. but when i was formatting i had forgotten to make a recovery cd know my media direct button doesn't works. i tried to fix it but the media direct unility didn't work. it says done but the button doesn't works. i dont know english very well. i hope that you will understand me.
 
 
  • Kael30

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    Posted December 19th, 2006 20:00

    Hi,
     
    When you formatted your system and deleted all partitions, you lost Dell Media Direct.  The repair application doesnt work because you dont have Media Direct installed. You have to contact Dell Technical Support agent to ask if they can send you a copy of the software.
     
    Regards,
     
    Kael
  • erdem

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    Posted December 20th, 2006 11:00

    i live in Turkiye. I have asked my problem to the partnership company of dell in Turkiye but they didn't reply. Is there anyway to get this program from the internet.
     
    And there is another thing that i want to learn, which is the serial number of my computer from the bottom of my computer. there are alot of numbers so i couldn't find it.
  • Bay Wolf

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    Posted December 20th, 2006 17:00

    Your serial number is the service tag number on the bottom of the notebook.
     
  • clewiswinshapeorg

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    Posted February 7th, 2007 19:00

    Kael's exactly right. One option you have, if you don't have a mediadirect install disc, is to repartition your hard drive yourself. create a 2 gb partition called mediadirect. Then either do a PC restore (by holding CTRL-F10 at bootup) or reinstall Windows/drivers/apps and once you have Windows rebuilt, run your MediaDirect setup disc under windows to install MD. Course you have to reinstall all your apps and restore your data from some other source, but at least it's a fast process. I can't find any other way to get MediaDirect back without wiping out your HD.=
  • AurelieB

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    Posted March 12th, 2007 09:00

    Hello
    I have a similar problem.
     
    I live In Israel
    I bought Inspiron 6400 with windows XP in hebrew.
    I wanted to install windows XP in english
    So I did format to partition C: of the computer, and I didn't change anything on other partition
    When installation of XP finished I thought I have to reinstall MediaDirect ... the installation error tells "already installed"
    The Media Direct button doesn't work.
    I have not any icon of Dell utilities on the desktop.
     
    What can I do?