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M1330, freezing when going to sleep mode
Hello all,
My M1330 system frequently (not always) freezes when I put it to sleep/standby/hibernation, either by closing the lid, hitting the sleep option from the start menu or just leaving it idle until it jumps into sleep by itself. When it freezes, all LEDs remain lit (Power, num lock, wlan and Bluetooth) and fans keep on spinning but the screen is black and the system is totally unresponsive. The only thing to do is to press and hold the power button until the system shuts off with an unfriendly, slightly hostile "whizzz".
The issue seems more or less identical to the one described here, although the solution does not apply as I am not running Trend Micro.
The system I'm running is a clean install of Vista (I have removed all partitions from the "out of the box" setup, and now only runs the clean install with Vista home premium and the drivers from the Dell site/resource cd). All drivers are up to date, BIOS is A09 and I run Avast as antivirus. The problem occurs with or without Avast. Vista is not SP1 since I got a Swedish copy and SP1 is not avalabile for us poor Swedes yet. Hardware-wise I got the T8100 cpu and Geforce 8400m GS. System is about a month old.
Thank you most much for any assistance and let me know if any other info about the system is of interest and I will obviously supply it. Thank you again.
I see the same problem on my M1330 which is about 5 Months old. The problem first occured beginning of August. I can't tell, if it was a particular update or patch that introduced it.
When the system is going to sleep mode, screen goes black, but the rest stays on and only way to continue is to power off the system pressing the on/off button.
I also happens, that after waking up from standby, my wireless connection does not work until i reboot the system. Turning of power management for the Wireless device did not fix it.
I have all the latest drivers and BIOS from the dell support page.
Any suggestions how to fix it?
Stephan
Irgi: My problem was initially fixed by installing Service Pack 1 for Vista. After some time however, the problem occured again although not as frequent. This time I solved it by downloading Dell Recommended Vista Power Management Setting, which so far has been working quite perfectly. They are available for download from the support site.
I have SP1 installed since ages. Sleep / Hibernate was always working perfect. I first noticed sleep / hibernate issues with the wireless card end of July 2008. Before that i updated to Bios A12 and the latest Nvidia drivers.
When i disable the wireless adpater before entering sleep mode, it wakes up fine and re-enabling the adapter makes it connect to the network immediately.
I think it's caused by either the A12 BIOS or some Vista update that broke it.
- Finally i found out, that the problem was caused by a VPN adpater driver that was bound to my network connections. It was caused by the AVM VPN Driver, installed by the AVM VPN software Fritz Fernzugang. After unbounding this driver from the wireless and the built int NIC, my system works fine now again. I sent an EMail to AVM support and they are investigating the issue.
allstar948
3 Posts
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Posted March 15th, 2010 23:00
Irgi, Could you explain, in non-technical terms if possible, how to fix the problem? (sorry, I'm not a techie although I'm trying to be one! :)
You had responded to my post from 2008 - my M1530 will not sleep/hibernate when I close the lid. The laptop stays on and continues to run - closing the lid does nothing.
Unfortunately the thread you referred me to does not work.
Any help you can give would be greatly appreciated.
Thank you!
carouselboy
39 Posts
842
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Posted December 31st, 2010 12:00
The same thing happened to me, in my case, it was a corrupt hdd, run hdd diagnostics, perhaps that's what's wrong
jonatan
3 Posts
842
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Posted April 14th, 2008 10:00
Anyone can help with this issue? Please... I would also like to add that the m1330 hangs sometimes when I try to shut it off, "Windows is shutting down" keeps rolling but nothing happens.
Thanks again.