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SebastianK
4 Posts
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June 28th, 2013 11:00
Latitude E6540 Windows 8 Support
Hello,
i noticed that there are currently no actual Drivers available for the Laptop under Windows 8 !!
I installed Windows 7 Drivers so far, but Bluetooth and and the Dell Mobile Broadband Card 5570 do not work at all.
However i cannot understand why this is the case with a new device, where all other Laptops already support Windows 8... When will it be officially supported? Or how can the Problems above be fixed?
Greetings
Sebastian
Responses (17)
Solutions (0)
SebastianK
4 Posts
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Posted June 28th, 2013 12:00
All the Drivers can be installed fine, with oder without compatiblity mode but The two Devices does not work (Bluetooth does not appear in Device Manager, is greyed out in PC Immersive Control Panel, Dell 5570 is recognized by Device Manager but Driver is missing although "successfully installed" :(
DELL-Amogh G
6 Operator
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1499 Posts
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Posted July 1st, 2013 16:00
Hi SebastianK,
As I informed you the system does not support Windows 8. The devices are not working properly as they are not compatible with windows 8.
Please feel free to reply for any further questions. I will be glad to assist you.
Your wording is odd. Why on earth would Dell release a brand new device that will not be compatible with the latest version of Windows?
I'm sure the device supports Windows 8. Dell just has not released working/supported Windows 8 drivers for it yet.
Is there an ETA for when these drivers will be released?
Kevin
DELL-Amogh G
6 Operator
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1499 Posts
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Posted August 14th, 2013 16:00
Hi Kevin,
Dell has not tested the system with Windows 8 and it is shipped with Windows 7 as of now. For more information regarding system’s technical specification, you may refer to the link: http://dell.to/16QsWy2.
As far as ETA regarding the drivers is concerned, if Dell decides to launch the system with Windows 8 in future the drivers will be released alongside.
Please feel free to reply for any other questions. I will be glad to assist you.
Not to mention that the "Win Key" on the laptop's keyboard is the one from Windows 8, not Windows 7.
Between our four campuses and ~40,000 desktop/laptops/mobile devices plus all of the servers, storage and other various services we give millions per year to Dell. I will just direct all future questions directly to our Dell account executive and inside sales reps.
These forums to not appear to be very useful for enterprise customers.
DELL-Amogh G
6 Operator
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1499 Posts
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Posted August 19th, 2013 18:00
Hi KevinSA,
As of now Latitude E6540 has no option available for Windows 8. It is shipped only with Windows 7 from dell. The drivers for Windows 8 for the system are also not available.
Please feel free to reply for any other question. I will be glad to assist you.
If you uninstall the Intel USB eXtensible program (and drivers) from control panel, your USB and Bluetooth should work fine (win 8 has a usb 3 stack)
I also went to Intel directly and installed the proset drivers from there to get the card working.
I was able to successfully update all drivers from this site:
http://ftp.dell.com/published/Pages/latitude-e6540-laptop.html
Or through AMD for the Graphics card and Intel for the Wireless card/Bluetooth.

DELL-Amogh G
6 Operator
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1499 Posts
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Posted June 28th, 2013 12:00
Hi Sebastian,
Dell Latitude E6540 does not support Windows 8 as of now. hence, there are no drivers are available for Windows 8. You may try installing Windows 7 driver in compatibility mode. Please follow the steps below:
Hope this helps. Please feel free to reply for any further questions.