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bmd22

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18 years ago

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bmd22

4 Posts

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February 13th, 2009 04:00

Laptop Issue

Until recently, the only problem I've had with my laptop has been the "nvlddmkm stopped responding" error. I've learnt to live with that for now as nothing I do seems to fix it.

However, recently a new problem has arrisen. For about a week I have had my laptop stop doing anything for seemingly no reason. Basically I am able to move my mouse cursor but thats it. clicking on icons/buttons/start menu etc. just results in the cursor taking its hourglass form and do its "thinking" animation. It doesn't matter how long I leave it for, nothing changes and I have to force a shut down by pressing and holding the power button.

I think the only thing I have installed around the time this problem started is some Windows Updates and the Runes of Magic Beta client.

Does anyone have any idea what could cause this to start happening?
Is it likely to be hardware or software related?
Should I drop my laptop on the floor and claim on insurance?

System info:
Dell Inspiron 1520
Windows Vista Home Premium (32 bit)
Intel Core2 Duo 2.00GHz
2GB RAM
NVIDIA GeForce 8600M GT
150GB HDD

Any help/ideas would be welcome

Cheers

  • husky0894

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    Posted February 13th, 2009 04:00

    Start with the Dell diagnostics - F12 at powerup.

  • bmd22

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    Posted February 13th, 2009 05:00

    Hmmmm...

     

    Although the Dell-Support site implies its to do with the optical drive

    I wouldn't have thought that my dvd drive would cause my system to hang like it is though

  • bmd22

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    Posted February 13th, 2009 05:00

    Ok, I performed the diagnostic test and got the following error message:

     

    Error Code 0148

    msg: Error Code 1000-0148

    msg: 0:IDE ERROR: status 28 No additional sense information

     

    google tells me this is a hard drive error.

     

    If this is the case I will be extremely unhappy as it will be the second hard drive fail on me in this laptop in just over 1 year and my warrenty has not long ended.

  • Jayca1

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    Posted February 13th, 2009 05:00

    Not sure if the second problem is or is not related to teh first problem. But try this ..May work..

     

    http://www.eggheadcafe.com/software/aspnet/29415832/display-driver-nvlddmkm-s.aspx

     

    By the way... what is your deductible on the insurance ? :)  jk..

  • eganders

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    Posted February 18th, 2009 10:00

    I also got the same diagnostic code.  Could you please let me know if you solved this problem?

  • eganders

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    Posted February 19th, 2009 03:00

    Believe it or not, I reseated my DVD drive and the error code went away.

    Of course, the original problem itself did not.  Like the last time I could not get into several programs this problem mysteriously went away.  If someone ever gets a problem that manifests itself by not being able to launch unrelated programs, the USB port does not work, you can't get into Outlook, you can't get into the control panel, you CAN get into Word.  I suspect the Vista indexing system.  No proof at all.  Just a suspicion.  I just KNOW I will see this again.