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Katierh

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21 years ago

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Katierh

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7692

May 27th, 2005 09:00

Keyboard broken, mouse and fans too!

My inspiron 2500 is 3 years old and many of the keys on the key board have stopped working. The mouse is also very erratic and doesn't always want to work either. One of the fans at the back of the laptop has stopped working too. I have extended my warranty and am still covered now. Please help me!!!
 
Many thanks
Katie
  • snapohead

    1230 Posts

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    Posted May 30th, 2005 23:00

    Well if your warranty has been extended, and your covered, call Dell tech support! You'll need a new kb, possibly a new palmrest and the fans. Perhaps try running the Dell diags on the fans to rule out whether they are actually faulty, as the fans only run when the system is hot.
  • Raicard

    208 Posts

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    Posted June 1st, 2005 17:00

    Call tech support. They will help you running the diags and will replace most likely the 3 parts that you mentioned.
     
    Consumer Tech. Support phone# 1-800-624-9896
     
    Business Tech. Support Phone# 1-800-822-8965