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drew64

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drew64

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August 25th, 2008 20:00

inspiron 8600 dead?

I lent my Dell 8600 to a family member. At the time it was working fine. When the person got it home and tried it she said it worked for a while then the keaboard became unresponsive. She chated online with Dell and they told her to reeboot while holding the FN key down. Dont know what this would do. Anyway it worked but then it would not connect to the internet. I told her to wait and I would look at it. In the meantime she called again and syas she cant see anything on the screen. I finally got hold of the laptop. When I power it on nothing comes on the screen and the caps lock,scroll lock and number lock lights stay lit green no matter what I do. I can open the DVD drive but does not show anything on the screen. Idont know if it is an lcd problem or something else. I really dont know if it is worth having it fixed or looked at since thats 100 dollars right away before a repair. Any ideas as to why I cant see anything. She says she did nothing else to it. I cant even get it to boot into a safe mode
  • drew64

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    Posted August 25th, 2008 21:00

    i chatted with dell and tried hooking my desktop monitor to the back of the laptop but it still did not work. Kept telling me no input signal. I guess it is dead. Could not run diagnostics.
  • DizzyC

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    Posted August 25th, 2008 22:00

    Try to reseat the memmory or maybe one stick is bad.
  • lee_leses

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    Posted August 26th, 2008 08:00

    The board with all those green lights and the power switch on it has a connector that loosens with time.  It would also be quick and worth it to try re-seating just that connector to see if the lights go out.
  • lee_leses

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    Posted August 26th, 2008 08:00

    From the owners manual.  Dell should have told you this...

     

    Switches the video image to the next display in the

    following sequence: the integrated display only, the

    integrated display and an external CRT monitor

    simultaneously, an external CRT monitor only, the

    integrated display and an external DVI monitor

    simultaneously, external DVI monitor only, and

    external CRT monitor and external DVI

    monitor simultaneously.

     

    This could explain "no input signal."

  • lee_leses

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    Posted August 26th, 2008 08:00

    Hi:

     

    I'm working on an I8600 right now.  This model has a "video card" that is separate from the motherboard.  The fact that you don't get anything on the external monitor makes me think it might not be the LCD, maybe the video card?  I would look up the 8600 service manual at www.support.dell.com to see what the inside looks like.  I like the design of this model, VERY easy to work on compared to other laptops.  I would find the owner's manual too and review what you have to do to switch to an external monitor, it may not switch automatically, it may be keys you press.

     

    It's worth taking apart to reseat all the connectors.  From heating and cooling and vibration, a connection may have gone screwy and could be the only problem...

     

    Lee B.

     

     

    Message Edited by lee_leses on 08-26-2008 04:20 AM
  • drew64

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    Posted August 29th, 2008 23:00

    well tried to hook up to an external monitor but would not show anything. Could this mean a video card problem