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p0che

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p0che

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May 31st, 2004 11:00

Inspiron 600m Random Blue Screen

Hello,

I purchased my notebook in October 2003, its an inspiron 600m, with 1.4 pentium M, 256 mg ram, 14" screen, and ATI radeon 9000.

I've been getting random blue screen since 3 months.  At least 3 times a day, my computer crashes with a blue screen.  Most of the time, the message is IRQ_NOT_LESS_OR_EQUAL, or something like that...  Some other times, it doesn't tell anything.

When I restart my computer, windows asks me if i want to send the error report, which I do.  Most of the times, the report tells me that the problem is with my RAM.  The other times, its related to video drivers.

I'm currently running Bios A11 and have the newest video drivers available.  I've been really patient up to this point...

Anyone having the same issue, or any solutions !? HELP

  • sakor1

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    Posted May 31st, 2004 11:00

    Firstly, reseat the RAM modules (disconnect all power including battery, undo the screws holding the RAM cover in place, remove the module(s) and reseat them firmly. Connect it all up again and restart).

    If this does not help try a repair installation of Windows or preferably a format and reinstall. If this still does not solve it then you should call Dell and see if it is a hardware issue.

    Oh, and before I forget, you should also run the Dell Diagnostics to check if everything is hunky dory. Restart the comp and press F12, which will bring you to the one-time boot screen, select the diagnostics from here.

    stu
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    Posted May 31st, 2004 16:00

    I had a similar problem with my laptop. It turns out there was a problem with a driver called ticalc.sys. I deleted it and there seems to be no recurrence of the problem. I'm not sure that's the case with your system because ticalc.sys is a driver file from the TI calculator Graph Link. (which is not related to RAM or video problems)
  • dan7816

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    Posted May 31st, 2004 16:00

    Are you by any chance connected wirelessly when this happens? If you are, what brand of wireless router are you connected to? I had a similar problem with my 600m a while ago.
  • p0che

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    Posted May 31st, 2004 17:00

    I'm connected to a D-Link wireless router and yes, most of the time, my wireless is on.

    I'm gonna try format and reinstall of windows tomorow or tonight... 

    Wish me luck...

  • dan7816

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    Posted June 1st, 2004 01:00

    I don't think formatting will solve anything with this issue. After I experienced the problem I found out that it was due to a conflict between certain Dlink wireless routers and the Intel 2100 card that comes with the 600m. I formatted my laptop the same day I received it from Dell and the problem still occurred. I have a Dlink 614+ router and I found that using the new 2.30 firmware, certain wireless settings, and the newest Intel 2100 driver does not cause the problem anymore. Try this out if you have a 614+ and if not you can try looking at www.dslreports.com and try their Dlink forum, they might be able to help you out.
  • p0che

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    Posted June 2nd, 2004 14:00

    I can confirm that even with the wireless off, I get the bluescreen.

    Even after formating and reinstalling.

  • dan7816

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    Posted June 2nd, 2004 19:00

    Ah thats too bad, it would have been an easier problem to solve if it was the wireless card. Did you try searching using the exact error code on google or microsoft's site? That usually helps me fix things.
  • p0che

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    Posted June 3rd, 2004 20:00

    I've managed to get a file name on the blue screen.

    it seems there is a problem with HIDCLASS.SYS.

    I checked on google and this is related to USB... Where can I upgrade the usb drivers ??

  • dan7816

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    Posted June 3rd, 2004 23:00

    Go to http://support.dell.com and there should be a downloads link on the left and one right in the center of the page, its probably easier if you login or use your service tag so its set for the right computer.