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Jiggloz

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20 years ago

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Jiggloz

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21536

December 23rd, 2006 23:00

E1705 Sound Buttons

i'm having trouble with the front media sound buttons on my laptop. my computer locksup when i press a sound button.and the volume meter doesn't appear. all other dell shortcuts work.

i've reinstalled dell quickset.
I've installed the latest network drivers, and my computer is up to date.
i made sure my sound driver is installed and active.

i don't know what else i can do. any solutions?
  • 872

    0

    Posted January 4th, 2007 22:00

    I have the same exact problem.
     
    Whenever I press any of the media control buttons, the keyboard and mouse buttons freeze.  For some reason, the Windows button and CTRL + ALT + DEL respond - but nothing else.
     
    I have to use the power button to restart.  I have had this computer for about two weeks.
     
    I have searched far and wide (as well as all over this forum), and though people seem to have workarounds, I have not seen a detailed cause or solution to this problem.
     
    I think I'll call Dell tech support.  I fear this will be a far more frustrating experience than my computer freezing up.
     
    Any help would be much much appreciated.
  • jstockton858

    1 Message

    872

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    Posted January 12th, 2007 23:00

    Please someone reply to fix this. I am having exact same problem with my 6400 and it just started today. Needless to say it is extremely annoying and causes me lots of grief
  • tmoerel

    5 Posts

    872

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    Posted March 30th, 2007 07:00

    The same problem occurs on my Inspiron 9400. I have reinstalled the Audio driver, Quickset and most other possible updates/fixes. The computer still locks up when i push the audio buttons. Does anyone have a solution yet?
  • Rollie_R

    2 Intern

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    2248 Posts

    872

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    Posted April 2nd, 2007 20:00

    All,
     
    I would like to gather some more information about this problem.  I have read that some of you have this on new machines.  Did any of you reinstall Windows after getting your systems?
     
    Also, is there anyone whose buttons used to work fine, but now has this problem?
     
    Can any of you remember any hardware or software that was installed before the problem started, or any big changes?
     
    Trying to get more information in the hope that it will point us toward a solution.
     
     
  • 872

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    Posted April 6th, 2007 13:00

    I own an M1710 and just had the same problem. I did a reformat a few months ago. I turned on my computer this morning and the problem just happened. When ever I press one of the front panel media buttons the computer locks up but I can still move the mouse cursor around. I have not installed anything in the past few days and I am confused as well as frustrated as to why the problem spontaneously happened. Through research of the problem I have found myself here and hope there is a solution.
  • digialc

    1 Message

    872

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    Posted April 6th, 2007 15:00

    I have this issue too on my XPS m1210. with Win XP Home SP2.
    (I have to say that I kill the mediaDirect partition)
     
    -About the volume/play/FF/.. problem:
    If I pressed these buttons, everything freeze except the mouse movement (If music is on, it keep sounds). [Windows] button open the start panel, but nothing works. Ctrl-Alt-Supr open the Task Manager, but no action can do.
    I fixed installing the MS IntelliType Pro.
     
    -Also, when I pres Alt+Tab or Alt+Esc over MS IE7 the problem start again, over the IE7.
    Fixed using Ctrl-Alt-Supr and tab the window. (power toys, )
    Full fixed (alt-tab) when installed an alternative Alt-Tab manager.
     
    I didnt notice the problem over Linux.
     
    Hope this help people to retain the problem and wait for an official solution.
  • Slimey1

    2 Posts

    872

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    Posted September 18th, 2007 07:00

    Hi there, This seems to occur on a huge range of dells, I have not found anything on how to fix it, just dead discussions. To add my 2 cents worth. I have a dell m170, working fine for almost 2 years. Suddenly I am having the volume buttons causing freeze, only thing works is ctrl-alt-del then can't select tasks, windows button also works but nothing more, need to do power button reset. Before this occurred I did install a registered copy of Kaspersky antivirus (was using a trial for a month with buttons going fine, so I don't think this is related). Would love a solution. I tried reinstalling quickset to no avail. Disabling or reinstalling virus software no result. From what I read only fix is to reinstall winXP. Any new info from support? I will ring them and if I get a result repost.
  • Slimey1

    2 Posts

    872

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    Posted September 18th, 2007 08:00

    **Update**

    Installed Microsoft Intellitype (version 6.1) and selected digital media keyboard for my XPS m170.

    Now there is no more freezing, buttons work fine again, without having to reinstall from scratch thank god!

    Perhaps the dell support should add this to the solutions in their knowledge base, if it wasn't for digialC's post I would be facing a 3 hour ordeal of reinstalling windows.

    The solution doesn't seem to be anywhere else on the net, or provided by dell

    Interestingly, the MsIntellitype seems to coexist happily with dell quickset (so far!).
  • 872

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    Posted November 4th, 2007 01:00

    mine used to work, but then because of a power failure my laptop suddenly turned off and now the little blue bar that used to show up in the middle of the screen is no longer there. the sound goes up and down still, and the light works fine too. but i am not seeing the blue bar in the white box showing the volume control any more. its a dell 1705 and i have had it for about 2 years. never had a problem like this. windows is xp.