‎Dell XPS 13 (ultrabook) Trackpad problems - windows 10 | DELL Technologies

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kvijaychandra

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kvijaychandra

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August 21st, 2015 13:00

Dell XPS 13 (ultrabook) Trackpad problems - windows 10

I have upgraded from windows 8.1 to windows 10 and my Dell XPS 13 (ultrabook) Trackpad isn't working, could you please help me?

Thanks

Vijay

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DELL-Ravi Ch
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Posted August 21st, 2015 21:00
Hi Vijay,

I would suggest you to update the BIOS and touchpad drivers on the system for issue resolution. Please enter your service tag # on the link below and click on ‘Get drivers and downloads’ then download the BIOS from BIOS section and touchpad driver from ‘Mouse, Keyboard & Input Devices’ section onto the system and install it.

http://dell.to/18r60nI

Also, Please connect and external USB mouse to the system to check if it works.

Please let me know if this helps.