UNSOLVED

Nagaraju L.

updated

14 years ago

0

5428

November 8th, 2012 04:00

Cannot access Oem recovery partition!

Hi,

I have a dell inspiron  edition laptop which had win 7 and has been upgraded to win 8.

Now I seriously need to go back to win7 FACTORY DEFAULT SETTING and win 8 does not show the factory image recovery option!

The oem partition is intact but I cannot access it.

Please help me, I am in a desperate situation!

Thank You!

  • DELL-Manshu S

    6 Operator

    •

    2160 Posts

    250

    0

    Posted November 8th, 2012 05:00

    Hi Antariksh,

    Welcome to the Community.

    Windows 7 factory image may not work after upgrading to windows 8. I would suggest you to install windows 7 using the reinstallation DVD sent with the computer. Please refer to the link mentioned below to install Windows 7:

    http://dell.to/QDZIIW

    Thanks & Regards
    Manshu S
    #iworkfordell

  • MicroTest

    4 Apprentice

    •

    934 Posts

    250

    0

    Posted November 8th, 2012 05:00

    By installing Windows 8 you have lost access to the recovery partition (Dell MBR was overwritten) by Win8 MBR.

    check out the link below

    smsoftdev-solutions.blogspot.ie/.../how-to-restore-dell-factory-image-when.html