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darobin

updated

14 years ago

D

darobin

22 Posts

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1110

November 11th, 2012 13:00

Adamo 13 Touch Strip Problem

Hello to all -- I am an Adamo Desire user Onyx Black model and 

my touch strip is not working.   This is not a hardware problem because

I have already had a local repair shop replace the top plate.  The strip 

lights up and detects finger touches, but does not operate volume,

pause, etc

Can anyone help me with this.  As as I know, I have the correct drivers installed.

Thanks much

  • 87

    0

    Posted November 12th, 2012 05:00

    Hi darobin,

    I suggest that you reinstall the 'Quickset' software to have the issue fixed. The following link will help you to download the latest 'Quickset software':

    http://dell.to/SH11XL

    Before installing, please uninstall the existing Quickset driver. Go to Start menu> Control Panel> Add and remove programs/Programs and features. Once the the programs window opens, locate Quickset and uninstall by right clicking on it. Restart the system once installation is complete.

    I hope this helps.

    Please do let me know in case of any queries.

    Thanks and regards
    Harish R
    #iworkfordell