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Maverick3277
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February 1st, 2006 01:00
A plug for Dell Support
I was on the phone with a Dell support person and I think he was ready to toss in the towel, but he gave me to some one else who was a little wiser. I had installed "WEBROOT" ( spyware remover ) to take a look at it and when I removed it from my programs it caused my entire system to almost come to a grinding halt.
The 2nd tech had me uninstall McAfee and then reinstall it ( disable all pop-up blockers 1st ) -it took a longggggggg time to get through this but now it is running A-1. He said the McAfee and the Webroot software probably "collided" and did not get along with each other. Dell on Call ( DOC ) is well worth the investment. ( besides I got mine free for 30 days when I purchased it 3 weeks ago.)
I have to admit I was ready to hang up on the techs, but they did get me back up and running, if I did not have them to turn to I really do not know what I would have done. Now-for the future I know what to do if this happens again. If-this happens to you let me know and maybe I can be of service to fellow 9300 "Inspironers" :smileyvery-happy:
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bond92
14 Posts
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Posted February 1st, 2006 01:00