I was watching Netflix but every so often the image and sound suddenly got frozen for a few seconds and then went back to normal. Do you know how to fix it?
The above mentioned issue may be associated with the bandwidth (Internet speed) as it started to worked normally after this event; we can negate the possibility of any issues within the computer.
You may want to talk to you ISP, who may provide you information on any such issues in your service area or any other options for you.
Thanks,
Rishi
Dell | Social Media Outreach | Global Social Media & Community
Rishi_P
18 Posts
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0
Posted June 19th, 2012 14:00
Hi,
Welcome to the Community.
The above mentioned issue may be associated with the bandwidth (Internet speed) as it started to worked normally after this event; we can negate the possibility of any issues within the computer.
You may want to talk to you ISP, who may provide you information on any such issues in your service area or any other options for you.
Thanks,
Rishi
Dell | Social Media Outreach | Global Social Media & Community