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USB Woes
My computer will not recognize my camera, printer or mp3 player usb hookup. I thought the camera and mp3 player would show up as external storage device but no luck. Windows see's my printer but will not print. The only way I can get the camera to down load images is by using Canon software. When I attach the usb cable and peripherals to the computer it does sound off but that about all. Any suggestions on how to solve these problems.
Thanks
Callins
Dimension 4500
Windows XP SP2
Message Edited by Callins on 12-27-2005 12:09 AM
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Posted December 28th, 2005 00:00
I tried removing then device manager USB connections but only the host controllers returned and I could not reattach the hubs. I triedclick start>run
type in: sfc /scannow
(space between sfc and /)
click OK
(no drivers would work). I was forced to do a restore.The error message I did get when installing usb printer read"Canon PD Printer Composite has not passes Windows Logo testing to
verify compatibility with Windows XP."" The third-party INF does not contain digital signature information."It claims the driver was not installed and ?iP6600D sits between the 4 controllers and the 4 hubs in the device manager.The MP3 player came back with nothing.Callins
Message Edited by Callins on 12-27-2005 08:59 PM
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Posted December 28th, 2005 15:00
That kind of error message probably means a company (eg, Canon) didn't pay Microsoft's licensing fee to register their drivers. Doesn't mean it won't work with XP. You might check the Canon site for an updated driver.
You probably need to uninstall the printer drivers and reinstall them. But it sounds like you have a bigger USB problem if XP didn't reinstall the root hubs after you removed them. Have you done a thorough scan for malware recently? Run chkdsk to fix any errors on the HD and have you defragged it lately?
You might want to try booting with "last known good". Press F12 before XP loads and see if that helps.
Maybe somebody else will weigh in with some better ideas.
Ron
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Posted December 28th, 2005 23:00
I have tried disk cleanup, registry cleaner and defraging. Still get the same messages. I have the Canon people working on it but have not got a reply yet. As for the mp3 player, why doesn't the computer see it as a removable drive?Any other suggestions will be appreciated.ThanksCallins303
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Posted December 29th, 2005 00:00
Callins,
You may have to do a Repair/Reinstall of XP. It won't damage your personal files (though always good idea to back up first) or software you installed, but you will have to download/reinstall all XP updates and hotfixes after the Repair. Clearly something is wrong with USB and the simple solutions don't seem to work.
Here's the link Dell's Repair/Reinstallation guide: http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1056993&l=en&langid=1&c=us&cs=19&s=dhs
Ron
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Posted December 29th, 2005 02:00
Thanks Ron
I will try it and get back.
Callins
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Posted December 30th, 2005 04:00
Well I tried the repair reinstall cd and now I am in an never ending loop - start windows normally, safe mode, safe mode with networking, safe mood with command prompt and last known good bootup. Tried them all.My computer will only recognize the cd drive. I have tried to change the boot sequence in the bios but to no avail. I do not have a emergency floppy and I am out of options. Down to my old PC (Old reliable 400). Any other suggestions.Thanks Callins303
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Posted December 30th, 2005 12:00
Hi,
I am having exactly the same problem right down to the looping... I have followed all the same steps as you have. There haven't been any more solutions added to my posting so I am watching yours now!
Good luck to you!
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Posted December 30th, 2005 18:00
Callins,
Suggest you repost the latest symptoms on the XP forum so the resident experts there can see where you are and suggest a solution.
I hope you've got your files backed up... :(
RonMessage Edited by RoHe on 12-30-2005 12:43 PM
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Posted December 30th, 2005 19:00
I just got back up and running. I did a full reinstall and I got in. Reset my bios boot sequence (which I hadn't been able to do for two days). Most everything was intact. Had to set up my internet connection but almost everything except for my shortcuts were intact. Didn't loose any data??????????????????I would say do the reinstall but stay away from the Repair option.Thanks everyone for your help and patience.CallinsMessage Edited by Callins on 12-30-2005 03:15 PM
RoHe
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303
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Posted December 27th, 2005 17:00
Reboot the PC and let XP reinstall them. See if that fixes it.
Ron