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pmusyimi

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pmusyimi

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May 12th, 2014 01:00

Parity check / memory parity error

i have a dell optiplex 380 that displays this message 

**Hardware Malfunction
Call your hardware ventor for support
NMI: Parity check  / memory parity error
*** The system has halted ***
i have changed the memory to new ones and it still give the same error
when i disable and remove the network driver it works well upon installing the latest network drivers from the dell site it gives the same error.
 
please help me get a solution to this it has been three weeks since the proble started
  • Mary G

    6 Operator

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    20095 Posts

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    Posted May 12th, 2014 08:00

    Remove the network card if it's a separate card and reboot and run the diagnostics. If it is integrated, disable it and if it passes the diagnostics, buy a network adapter that use a usb port for about $10-15. 

    It is not practical to spend much money fixing such an old computer. Think about replacing it.

  • AMGeorge

    14 Posts

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    Posted May 12th, 2014 08:00

    What Mary G has said is completely right, though I would suggest buying a PCI-E card that will give better network performance but replaceing the aged system as a whole would probably be more preferable I suggest something like the Dell Inspiron 3000.
  • NataliaatAW

    2 Intern

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    835 Posts

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    Posted May 12th, 2014 17:00

    Hi,

    Download and run My Dell diagnostics here: http://dell.to/SUPsn5 and let us know what the results are please.