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Phil8400

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19 years ago

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Phil8400

97 Posts

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August 28th, 2007 15:00

Is my Dimension 9200 considered a XPS?

Since in Canada the XPS 410 is sold as a Dimension 9200, can I still call the XPS support line when needed?  ...or does the canadian badging reduce me to having to deal with first tier support?
  • B

    BubBowen

    635 Posts

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    Posted August 28th, 2007 16:00


    Phil8400 wrote:
    Since in Canada the XPS 410 is sold as a Dimension 9200, can I still call the XPS support line when needed?  ...or does the canadian badging reduce me to having to deal with first tier support?

    fyi,
     
    Not sure that it has anything to do with being Canadian, but if you ordered it through Small Business, it's a Dim 9200 and you'd get support from Small Business, not XPS.
     
    If not, then I dunno.
     
    Good luck!
     
    Bub
  • DC

    DELL-Chris M

    Community Manager

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    56891 Posts

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    Posted August 28th, 2007 16:00

    Phil8400,

    It is not considered an XPS.


    DELL-Chris M (old account)
    #IWork4Dell

  • B

    BRIXPSOWNER

    35 Posts

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    Posted August 29th, 2007 03:00

    Just curious, is there an actual hardware difference between the 9200 and XPS410, or is it purely a soft difference (support).

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