You should have USB 2.0 on the 8300.  Did you recently reinstall Windows XP?  If so, did you install the chipset drivers and update Windows to Service Pack 1?  Both would be required for USB 2 to be recognized.

Steve

Thanks for your reply Steve. 

System configuration is as delivered 07/03  plus all Windows and Explorer Critical Updates through 8/15/04, i.e. excluding SP2.  Video chip driver updated but no others. 

Do I still need to update or reinstall the chip set drivers?  

Alan

No, if this is the original configuration and no problem devices are seen in Device Manager, I would think all drivers are properly installed.  What you might try is removing the USB root hubs in Device Manager, rebooting, and letting Windows redetect the USB root hubs.

Steve

Each USB port has two controllers associated with it.  One controller is for USB 1.1 and the other is for USB 2.0.  The four standard controllers are for USB 1.1.   Each one controls 2 usb ports.  The enhanced controller is for USB 2.0 and controls all 8 ports.

Here's how it looks in my device manager with SP2 installed:

Intel(R) 82810EB USB Universal Host Controller - 24D2
Intel(R) 82810EB USB Universal Host Controller - 24D4
Intel(R) 82810EB USB Universal Host Controller - 24D7
Intel(R) 82810EB USB Universal Host Controller - 24DE
Intel(R) 82810EB USB2 Enhanced Host Controller - 24DD

Message Edited by 955cc on 08-29-2004 10:26 AM

Thanks 955cc!  I had three fruitless exchanges with Dell email support on this subject; none provided your simple answer.  

I've called on Dell support four times over the past four years.  They resolved only one call (a third party software conflict).

Thank goodness for the Forum.

D